> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/developer-resources/rest-api/accounts-api/buyer/buyer-state-diagram.md).

# State diagram

The following figure shows the state (status) transition process of a buyer in the platform.

<figure><img src="/files/eHBUyNtmGNNZWseSz55g" alt=""><figcaption><p>The state transition diagram of a buyer.</p></figcaption></figure>

<table><thead><tr><th width="142">State</th><th>Definition</th></tr></thead><tbody><tr><td><strong>Enabled</strong></td><td>The buyer has been created in the system, but SoftwareOne hasn't activated it yet.</td></tr><tr><td><strong>Active</strong> </td><td>The buyer is active and can be selected from the list of buyers when ordering products.</td></tr><tr><td><strong>Disabled</strong> </td><td>The buyer has been disabled and can no longer be selected when buying products.</td></tr><tr><td><strong>Mismatch</strong> </td><td>The buyer’s data is not in sync with the data in our backend system. This discrepancy can occur due to various reasons. <a href="/pages/7qHvpiUID0CAu2h8cXUr">Contact support</a> for assistance.</td></tr></tbody></table>


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