# State Diagram

The following figure shows the state (status) transition process of a buyer in the platform.

<figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2Fx9UwW1F2eA7YORX4dyfJ%2Fimage.png?alt=media&#x26;token=8bfca556-91c3-43e2-a30a-35f76c9fd184" alt=""><figcaption><p>The state transition diagram of a buyer.</p></figcaption></figure>

<table><thead><tr><th width="142">State</th><th>Definition</th></tr></thead><tbody><tr><td><strong>Enabled</strong></td><td>The buyer has been created in the system, but SoftwareOne hasn't activated it yet.</td></tr><tr><td><strong>Active</strong> </td><td>The buyer is active and can be selected from the list of buyers when ordering products.</td></tr><tr><td><strong>Disabled</strong> </td><td>The buyer has been disabled and can no longer be selected when buying products.</td></tr><tr><td><strong>Mismatch</strong> </td><td>The buyer’s data is not in sync with the data in our backend system. This discrepancy can occur due to various reasons. <a href="../../../../help-and-support/contact-support">Contact support</a> for assistance.</td></tr></tbody></table>