State Diagram

The following diagram shows the state (status) transition process of an order on the platform.

Order state transition

State description

State	Definition
Draft	The platform has created the order as a draft. This status applies to orders created by the system for validation purposes. It doesn't apply to orders saved for later during the ordering process.
Quoted	The order was intentionally saved for later using the Save Order option, which is available when creating purchase or change orders.
Processing	The order has been created, and it's currently awaiting processing by the vendor.
Querying	The ordering parameters have been updated by the vendor. The order requires an action to be taken by the client account user.
Completed	The order has been processed by the vendor.
Failed	The order has been marked as failed by the vendor or SoftwareOne. The failure reason is displayed on the order details page.
Deleted	The order has been deleted.