The state transition diagram of an order.
The state transition diagram of an order.
| State | Definition |
|---|---|
| Draft | The platform has created the order as a draft. This status applies to orders created by the system for validation purposes. It doesn't apply to orders saved for later during the ordering process. |
| Quoted | The order was intentionally saved for later using the Save Order option, which is available when creating purchase or change orders. |
| Processing | The order has been created, and it's currently awaiting processing by the vendor. |
| Querying | The ordering parameters have been updated by the vendor. The order requires an action to be taken by the client account user. |
| Completed | The order has been processed by the vendor. |
| Failed | The order has been marked as failed by the vendor or SoftwareOne. The failure reason is displayed on the order details page. |
| Deleted | The order has been deleted. |