# State diagram

The following diagram shows the state (status) transition process of an order.&#x20;

<figure><img src="/files/m5bfAl6bbImokU0Jsd3Z" alt=""><figcaption><p>The state transition diagram of an order.</p></figcaption></figure>

<table><thead><tr><th width="140">State</th><th>Definition</th></tr></thead><tbody><tr><td><strong>Draft</strong></td><td>The platform has created the order as a draft. This status applies to orders created by the system for validation purposes. It doesn't apply to orders saved for later during the ordering process.</td></tr><tr><td><strong>Quoted</strong></td><td>The order was intentionally saved for later using the <strong>Save Order</strong> option, which is available when creating purchase or change orders.</td></tr><tr><td><strong>Processing</strong></td><td>The order has been created, and it's currently awaiting processing by the vendor.</td></tr><tr><td><strong>Querying</strong></td><td>The ordering parameters have been updated by the vendor. The order requires an action to be taken by the client account user.</td></tr><tr><td><strong>Completed</strong></td><td>The order has been processed by the vendor.</td></tr><tr><td><strong>Failed</strong></td><td>The order has been marked as failed by the vendor or SoftwareOne. The failure reason is displayed on the order details page.</td></tr><tr><td><strong>Deleted</strong></td><td>The order has been deleted.</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/developer-resources/rest-api/commerce-api/orders/order-state-diagram.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
