# State Diagram

The following diagram shows the state (status) transition process of a request. A request can currently exist in several states. The following diagram shows the transitions between these states:

<figure><img src="/files/EtFKWmxb9nnOBSS98vOi" alt=""><figcaption><p>The state transition diagram of a request.</p></figcaption></figure>

<table><thead><tr><th width="123">State</th><th>Definition</th></tr></thead><tbody><tr><td><strong>Draft</strong></td><td>The request is being created.</td></tr><tr><td><strong>Processing</strong></td><td>The request is pending a response from the vendor or SoftwareOne.</td></tr><tr><td><strong>Querying</strong></td><td><p>The vendor or SoftwareOne has updated the request. </p><p></p><p>It now requires an action to be taken by a client account user.</p></td></tr><tr><td><strong>Complete</strong></td><td>The request has been completed.</td></tr></tbody></table>


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