Add chat attachment

Add attachments to an existing chat entry

post

Accepts multipart form data with attachment files.

Path parameters

chatIdstringRequired

The chat ID.

Query parameters

Body

multipart/form-data

idstringOptional

namestringOptional

iconstring · nullableOptional

revisioninteger · int32Optional

descriptionstring · nullableOptional

statusstring · enumOptionalPossible values:

Responses

201

Created

application/json

idstringOptional

namestringOptional

iconstring · nullableOptional

revisioninteger · int32Optional

descriptionstring · nullableOptional

statusstring · enumOptionalPossible values:

400

Bad Request

application/json

403

Forbidden

application/json

500

Internal Server Error

post/public/v1/helpdesk/chats/{chatId}/attachments

HTTPcURLJavaScriptPython

POST /public/v1/helpdesk/chats/{chatId}/attachments HTTP/1.1
Host: api.platform.softwareone.com
Content-Type: multipart/form-data
Accept: */*
Content-Length: 915

{
  "id": "text",
  "audit": {
    "created": {
      "at": "2026-08-08T09:26:08.972Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "updated": {
      "at": "2026-08-08T09:26:08.972Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "deleted": {
      "at": "2026-08-08T09:26:08.972Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    }
  },
  "$meta": {
    "omitted": [
      "text"
    ]
  },
  "name": "text",
  "icon": "text",
  "revision": 1,
  "chat": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Direct"
  },
  "description": "text",
  "status": "Active",
  "file": {
    "id": "text",
    "audit": {
      "created": {
        "at": "2026-08-08T09:26:08.972Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "updated": {
        "at": "2026-08-08T09:26:08.972Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      }
    },
    "$meta": {
      "omitted": [
        "text"
      ]
    },
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Icon",
    "filename": "report.pdf",
    "size": 102400,
    "contentType": "application/pdf"
  }
}

{
  "id": "text",
  "audit": {
    "created": {
      "at": "2026-08-08T09:26:08.972Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "updated": {
      "at": "2026-08-08T09:26:08.972Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "deleted": {
      "at": "2026-08-08T09:26:08.972Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    }
  },
  "$meta": {
    "omitted": [
      "text"
    ]
  },
  "name": "text",
  "icon": "text",
  "revision": 1,
  "chat": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Direct"
  },
  "description": "text",
  "status": "Active",
  "file": {
    "id": "text",
    "audit": {
      "created": {
        "at": "2026-08-08T09:26:08.972Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "updated": {
        "at": "2026-08-08T09:26:08.972Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      }
    },
    "$meta": {
      "omitted": [
        "text"
      ]
    },
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Icon",
    "filename": "report.pdf",
    "size": 102400,
    "contentType": "application/pdf"
  }
}