Add feedback attachment

Add attachments to an existing feedback entry

post

Accepts multipart form data with attachment files.

Path parameters

feedbackIdstringRequired

The feedback ID.

Body

filestring · binaryOptional

Responses

201

Created

application/json

idstringOptional

iconstring · nullableOptional

revisioninteger · int32Optional

statusstring · enumOptionalPossible values:

namestringOptional

Represents the name this attachment.

descriptionstring · nullableOptional

Represents the description this attachment.

400

Bad Request

application/json

403

Forbidden

application/json

500

Internal Server Error

post/public/v1/helpdesk/feedback/{feedbackId}/attachments

POST /public/v1/helpdesk/feedback/{feedbackId}/attachments HTTP/1.1
Host: api.platform.softwareone.com
Content-Type: multipart/form-data
Accept: */*
Content-Length: 83

{
  "attachment": {
    "name": "text",
    "description": "text",
    "file": "binary"
  },
  "file": "binary"
}

{
  "id": "text",
  "audit": {
    "created": {
      "at": "2026-01-01T00:00:00.000Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "updated": {
      "at": "2026-01-01T00:00:00.000Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "deleted": {
      "at": "2026-01-01T00:00:00.000Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    }
  },
  "$meta": {
    "omitted": [
      "text"
    ]
  },
  "icon": "text",
  "revision": 1,
  "feedback": {
    "id": "text",
    "audit": {
      "created": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "updated": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      }
    },
    "$meta": {
      "omitted": [
        "text"
      ]
    },
    "name": "text",
    "icon": "text",
    "revision": 1,
    "description": "text",
    "requester": {
      "id": "text",
      "name": "text",
      "icon": "text",
      "revision": 1
    },
    "account": {
      "id": "text",
      "name": "text",
      "icon": "text",
      "revision": 1,
      "type": "Client",
      "status": "Active"
    },
    "status": "Submitted",
    "rating": 1,
    "notes": "text",
    "internalNotes": "text",
    "externalId": "text",
    "metaData": null,
    "attachments": [
      {
        "id": "text",
        "icon": "text",
        "revision": 1,
        "feedback": "[Circular Reference]",
        "file": {
          "id": "text",
          "audit": {
            "created": {
              "at": "2026-01-01T00:00:00.000Z",
              "by": {
                "id": "text",
                "name": "text",
                "icon": "text",
                "revision": 1
              }
            },
            "updated": {
              "at": "2026-01-01T00:00:00.000Z",
              "by": {
                "id": "text",
                "name": "text",
                "icon": "text",
                "revision": 1
              }
            }
          },
          "$meta": {
            "omitted": [
              "text"
            ]
          },
          "name": "text",
          "icon": "text",
          "revision": 1,
          "type": "Icon",
          "filename": "report.pdf",
          "size": 102400,
          "contentType": "application/pdf"
        },
        "name": "text",
        "description": "text"
      }
    ]
  },
  "status": "Active",
  "file": {
    "id": "text",
    "audit": {
      "created": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "updated": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      }
    },
    "$meta": {
      "omitted": [
        "text"
      ]
    },
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Icon",
    "filename": "report.pdf",
    "size": 102400,
    "contentType": "application/pdf"
  },
  "name": "text",
  "description": "text"
}