> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/developer-resources/rest-api/helpdesk-api/feedback/create-feedback.md).

# Create feedback

## Create a new feedback entry

> Creates a feedback entry with attachments using multipart form data.

```json
{"openapi":"3.0.1","info":{"title":"Marketplace API","version":"5.0.5843-g491c2e59"},"servers":[{"url":"https://api.platform.softwareone.com"}],"paths":{"/public/v1/helpdesk/feedback":{"post":{"tags":["Feedback"],"summary":"Create a new feedback entry","description":"Creates a feedback entry with attachments using multipart form data.","parameters":[{"name":"feedback","in":"query","description":"Representation of the Feedback business object.","schema":{"allOf":[{"$ref":"#/components/schemas/FeedbackDelta"}]}}],"requestBody":{"content":{"multipart/form-data":{"schema":{"$ref":"#/components/schemas/Feedback"},"encoding":{"file":{"style":"form"}}},"application/json":{"schema":{"$ref":"#/components/schemas/Feedback"}}}},"responses":{"201":{"description":"Created","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Feedback"}}}},"400":{"description":"Bad Request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ProblemDetails"}}}},"403":{"description":"Forbidden","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ProblemDetails"}}}},"500":{"description":"Internal Server Error"}}}}},"components":{"schemas":{"FeedbackDelta":{"type":"object","properties":{"node":{"allOf":[{"$ref":"#/components/schemas/DeltaNode"}],"nullable":true},"path":{"type":"string"},"data":{"allOf":[{"$ref":"#/components/schemas/Feedback"}],"nullable":true,"readOnly":true},"isDefined":{"type":"boolean","readOnly":true}},"additionalProperties":false},"DeltaNode":{"type":"object","properties":{"name":{"type":"string"},"children":{"type":"array","items":{"$ref":"#/components/schemas/DeltaNode"},"readOnly":true}},"additionalProperties":false},"Feedback":{"type":"object","properties":{"id":{"type":"string"},"audit":{"allOf":[{"$ref":"#/components/schemas/PlatformObjectAudit"}]},"$meta":{"allOf":[{"$ref":"#/components/schemas/PlatformMetadata"}],"nullable":true},"name":{"type":"string"},"icon":{"type":"string","nullable":true},"revision":{"type":"integer","format":"int32"},"description":{"type":"string","description":"Gets or sets the description associated with the feedback.","nullable":true},"requester":{"type":"object","allOf":[{"$ref":"#/components/schemas/PlatformIdentityRef"}]},"account":{"type":"object","allOf":[{"$ref":"#/components/schemas/AccountRef"}]},"status":{"allOf":[{"$ref":"#/components/schemas/FeedbackStatus"}],"description":"Gets or sets the status associated with the feedback."},"rating":{"type":"integer","description":"Gets or sets the rating associated with the feedback.","format":"int32","nullable":true},"notes":{"type":"string","description":"Gets or sets the notes associated with the feedback.","nullable":true},"internalNotes":{"type":"string","description":"Gets or sets the internal notes associated with the feedback.","nullable":true},"externalId":{"type":"string","description":"Gets or sets the externalId associated with the feedback.","nullable":true},"metaData":{"description":"Gets the metadata as a JSON document (read-only).","nullable":true},"attachments":{"type":"array","items":{"$ref":"#/components/schemas/FeedbackAttachmentRef"},"description":"Represents the attachments associated with the feedback.","nullable":true}},"additionalProperties":false},"PlatformObjectAudit":{"type":"object","properties":{"created":{"allOf":[{"$ref":"#/components/schemas/PlatformObjectEvent"}],"nullable":true},"updated":{"allOf":[{"$ref":"#/components/schemas/PlatformObjectEvent"}],"nullable":true}},"additionalProperties":false},"PlatformObjectEvent":{"type":"object","properties":{"at":{"type":"string","format":"date-time","nullable":true},"by":{"type":"object","allOf":[{"$ref":"#/components/schemas/PlatformIdentityRef"}]}},"additionalProperties":false},"PlatformIdentityRef":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"icon":{"type":"string","nullable":true},"revision":{"type":"integer","format":"int32"}},"additionalProperties":false},"PlatformMetadata":{"type":"object","properties":{"omitted":{"type":"array","items":{"type":"string"}}},"additionalProperties":false},"AccountRef":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"icon":{"type":"string","nullable":true},"revision":{"type":"integer","format":"int32"},"type":{"allOf":[{"$ref":"#/components/schemas/AccountType"}],"nullable":true},"status":{"allOf":[{"$ref":"#/components/schemas/AccountStatus"}],"nullable":true}},"additionalProperties":false},"AccountType":{"enum":["Client","Vendor","Operations"],"type":"string"},"AccountStatus":{"enum":["Active","Enabled","Disabled"],"type":"string"},"FeedbackStatus":{"enum":["Submitted","Reviewed","Deleted"],"type":"string"},"FeedbackAttachmentRef":{"type":"object","properties":{"id":{"type":"string"},"icon":{"type":"string","nullable":true},"revision":{"type":"integer","format":"int32"},"feedback":{"allOf":[{"$ref":"#/components/schemas/Feedback"}],"description":"Represents the feedback this attachment belongs to."},"file":{"allOf":[{"$ref":"#/components/schemas/File"}],"description":"Represents the file this attachment belongs to."},"name":{"type":"string","description":"Represents the name this attachment."},"description":{"type":"string","description":"Represents the description this attachment.","nullable":true}},"additionalProperties":false},"File":{"type":"object","properties":{"id":{"type":"string"},"audit":{"allOf":[{"$ref":"#/components/schemas/PlatformObjectAudit"}]},"$meta":{"allOf":[{"$ref":"#/components/schemas/PlatformMetadata"}],"nullable":true},"name":{"type":"string"},"icon":{"type":"string","nullable":true},"revision":{"type":"integer","format":"int32"},"type":{"allOf":[{"$ref":"#/components/schemas/FileType"}],"description":"Specifies the type of the file, such as attachment or icon"},"filename":{"type":"string","description":"Represents the name of the file associated with the attachment."},"size":{"type":"integer","description":"Indicates the size of the file in bytes.","format":"int64","nullable":true},"contentType":{"type":"string","description":"Represents the MIME type of the file content."}},"additionalProperties":false,"description":"Represents a file in the helpdesk module"},"FileType":{"enum":["Attachment","Icon","Image","Video"],"type":"string"},"ProblemDetails":{"type":"object","properties":{"type":{"type":"string","nullable":true},"title":{"type":"string","nullable":true},"status":{"type":"integer","format":"int32","nullable":true},"detail":{"type":"string","nullable":true},"instance":{"type":"string","nullable":true}},"additionalProperties":{}}}}}
```


---

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```
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```

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