Update feedback

Update an existing feedback

put

The feedback ID is provided in the route.

Path parameters

idstringRequired

The feedback ID.

Body

application/jsontext/jsonapplication/*+json

idstringOptional

namestringOptional

iconstring · nullableOptional

revisioninteger · int32Optional

descriptionstring · nullableOptional

Gets or sets the description associated with the feedback.

statusstring · enumOptionalPossible values:

ratinginteger · int32 · nullableOptional

Gets or sets the rating associated with the feedback.

notesstring · nullableOptional

Gets or sets the notes associated with the feedback.

internalNotesstring · nullableOptional

Gets or sets the internal notes associated with the feedback.

externalIdstring · nullableOptional

Gets or sets the externalId associated with the feedback.

metaDataany · nullableOptional

Gets the metadata as a JSON document (read-only).

Responses

200

OK

application/json

idstringOptional

namestringOptional

iconstring · nullableOptional

revisioninteger · int32Optional

descriptionstring · nullableOptional

Gets or sets the description associated with the feedback.

statusstring · enumOptionalPossible values:

ratinginteger · int32 · nullableOptional

Gets or sets the rating associated with the feedback.

notesstring · nullableOptional

Gets or sets the notes associated with the feedback.

internalNotesstring · nullableOptional

Gets or sets the internal notes associated with the feedback.

externalIdstring · nullableOptional

Gets or sets the externalId associated with the feedback.

metaDataany · nullableOptional

Gets the metadata as a JSON document (read-only).

403

Forbidden

application/json

404

Not Found

application/json

500

Internal Server Error

put/public/v1/helpdesk/feedback/{id}

HTTPcURLJavaScriptPython

PUT /public/v1/helpdesk/feedback/{id} HTTP/1.1
Host: api.platform.softwareone.com
Content-Type: application/json
Accept: */*
Content-Length: 1724

{
  "id": "text",
  "audit": {
    "created": {
      "at": "2026-08-08T16:14:00.796Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "updated": {
      "at": "2026-08-08T16:14:00.796Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    }
  },
  "$meta": {
    "omitted": [
      "text"
    ]
  },
  "name": "text",
  "icon": "text",
  "revision": 1,
  "description": "text",
  "requester": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1
  },
  "account": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Client",
    "status": "Active"
  },
  "status": "Submitted",
  "rating": 1,
  "notes": "text",
  "internalNotes": "text",
  "externalId": "text",
  "metaData": null,
  "attachments": [
    {
      "id": "text",
      "icon": "text",
      "revision": 1,
      "feedback": {
        "id": "text",
        "audit": {
          "created": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          },
          "updated": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          }
        },
        "$meta": {
          "omitted": [
            "text"
          ]
        },
        "name": "text",
        "icon": "text",
        "revision": 1,
        "description": "text",
        "requester": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        },
        "account": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1,
          "type": "Client",
          "status": "Active"
        },
        "status": "Submitted",
        "rating": 1,
        "notes": "text",
        "internalNotes": "text",
        "externalId": "text",
        "metaData": null,
        "attachments": [
          "[Circular Reference]"
        ]
      },
      "file": {
        "id": "text",
        "audit": {
          "created": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          },
          "updated": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          }
        },
        "$meta": {
          "omitted": [
            "text"
          ]
        },
        "name": "text",
        "icon": "text",
        "revision": 1,
        "type": "Icon",
        "filename": "report.pdf",
        "size": 102400,
        "contentType": "application/pdf"
      },
      "name": "text",
      "description": "text"
    }
  ]
}

application/jsontext/jsonapplication/*+json

{
  "id": "text",
  "audit": {
    "created": {
      "at": "2026-08-08T16:14:00.796Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "updated": {
      "at": "2026-08-08T16:14:00.796Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    }
  },
  "$meta": {
    "omitted": [
      "text"
    ]
  },
  "name": "text",
  "icon": "text",
  "revision": 1,
  "description": "text",
  "requester": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1
  },
  "account": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Client",
    "status": "Active"
  },
  "status": "Submitted",
  "rating": 1,
  "notes": "text",
  "internalNotes": "text",
  "externalId": "text",
  "metaData": null,
  "attachments": [
    {
      "id": "text",
      "icon": "text",
      "revision": 1,
      "feedback": {
        "id": "text",
        "audit": {
          "created": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          },
          "updated": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          }
        },
        "$meta": {
          "omitted": [
            "text"
          ]
        },
        "name": "text",
        "icon": "text",
        "revision": 1,
        "description": "text",
        "requester": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        },
        "account": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1,
          "type": "Client",
          "status": "Active"
        },
        "status": "Submitted",
        "rating": 1,
        "notes": "text",
        "internalNotes": "text",
        "externalId": "text",
        "metaData": null,
        "attachments": [
          "[Circular Reference]"
        ]
      },
      "file": {
        "id": "text",
        "audit": {
          "created": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          },
          "updated": {
            "at": "2026-08-08T16:14:00.796Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          }
        },
        "$meta": {
          "omitted": [
            "text"
          ]
        },
        "name": "text",
        "icon": "text",
        "revision": 1,
        "type": "Icon",
        "filename": "report.pdf",
        "size": 102400,
        "contentType": "application/pdf"
      },
      "name": "text",
      "description": "text"
    }
  ]
}