# State diagram

The following diagram shows the state (status) transition process of a contact on the platform.

<figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FnlNbSMgQ9Z2bLn3JlElF%2Fimage.png?alt=media&#x26;token=e12735ca-e515-4cc7-b77f-fd0740b5a082" alt=""><figcaption><p>The state transition diagram of a contact.</p></figcaption></figure>

<table><thead><tr><th width="135">State</th><th>Definition</th></tr></thead><tbody><tr><td><strong>New</strong></td><td>This is the initial status for a new contact.</td></tr><tr><td><strong>Active</strong></td><td>A contact in this state can receive emails from the platform, depending on their preferences.</td></tr><tr><td><strong>Blocked</strong></td><td>A contact in this state will not receive the email, but the platform will generate a message.</td></tr><tr><td><strong>Deleted</strong></td><td>Deleted contacts cannot be used for notifications.</td></tr></tbody></table>