# Downsize and termination policies The Marketplace Platform allows you to manage your Adobe VIP Marketplace software subscriptions. This includes the ability to reduce or downsize the number of licenses or completely cancel/terminate a subscription. This topic explains how downsizing and termination work and the key points to keep in mind before requesting a downsize or termination. ## Key terms The following are some of the key terms related to Adobe VIPM subscriptions in the Marketplace Platform: * **Downsize** - Downsizing a subscription involves reducing the number of licenses while keeping at least one license active. * **Disable autorenewal** - Disabling autorenewal for a subscription means that its licenses will remain active until the next anniversary date, upon which they will expire, and the licenses will no longer be available to users. Any users with licenses assigned after the anniversary date will lose access. * **Terminate** - Terminating a subscription means canceling it entirely and returning the entire quantity of licenses. Termination is only available if the subscription's entire quantity of licenses is still within the return window (14 days) and can be returned. * **Returnable order** - Any new or renewal order placed within the 14-day return window. Such orders can be returned without a charge at any time during the 14 days after the order completes. ## How downsizing works To perform a downsize, use the purchase wizard in the SoftwareOne Marketplace to place a change order for an existing agreement or subscription. Performing a downsize may affect your current quantity of licenses (if a return is processed) and will also affect the renewal quantity for the next renewal. Information about the current quantity and renewal quantity is available on the General tab of the subscription in the SoftwareOne Marketplace. For more information on placing a change order, see [Downsize Adobe subscription](/extensions/adobe-vip-marketplace/tutorials-and-videos/downsize-adobe-subscription.md). ### Downsizing a subscription with returnable orders When a subscription has returnable orders, you can only downsize by quantities that match the sum of orders within the return window. When you perform a downsize in this scenario, Adobe processes a return for the affected licenses, and they immediately become unavailable to your users. Additionally, the renewal quantity of the subscription is reduced to match the new quantity of licenses after the return has been processed. In cases where your requested reduction quantity doesn't match the quantity of one or more returnable orders, the system prevents the reduction from being processed and suggests a valid quantity that can be returned. ### Downsizing a subscription without returnable orders When a subscription doesn't have any returnable orders, only the renewal quantity of the subscription is reduced. This ensures that at the next renewal, only the reduced quantity of licenses is renewed. ### Example scenario The following example illustrates how downsizing works in the platform. For this example, assume the following: 1. You own 10 licenses of Photoshop for Teams, which were ordered 30 days ago and are therefore outside the return window. 2. You ordered an additional 4 licenses of Photoshop for Teams 10 days ago, which are within the return window. 3. You ordered another 3 licenses of Photoshop for Teams 3 days ago, which are also within the return window. Based on this information, you currently own a total of 17 licenses for Photoshop for Teams. * If you wish to return the 4 additional licenses and downsize by 4, the system will process the return. * If you wish to downsize by 7, the orders for the 4 additional licenses, as well as the 3 additional licenses, will be returned. * If you request to downsize by 6, no single order (or combination of orders) matches the required quantity of 6, and the system will prevent the change and suggest a valid quantity that can be returned. ## How disabling auto-renewal works To disable or enable autorenewal for a subscription, use the configuration wizard in the SoftwareOne Marketplace to place a configuration order for an existing subscription. When autorenewal is disabled for a subscription, the subscription remains active until the next anniversary date, upon which it expires. For more information on placing a configuration order, see [Manage automatic renewals](/modules-and-features/marketplace/subscriptions/manage-automatic-renewals.md). ## How termination works You can terminate a subscription if the entire quantity of its licenses is still within the return window. In this case, all licenses under the given subscription immediately become unavailable to your users. For more information on placing a termination order, see [Terminate Adobe subscriptions](/extensions/adobe-vip-marketplace/tutorials-and-videos/terminate-adobe-subscription.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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