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How do I accept my 3-year commitment invitation?

When SoftwareOne issues your 3-year commitment invitation, you will receive an email from Adobe. The email contains information about the 3-year commit program.

Your Adobe Admin Console administrator must review the details, including terms and conditions, and confirm the acceptance.

If you didn't receive the email or have trouble accessing it, you can still complete the acceptance process directly in the Adobe Admin Console. In such cases, skip to step 3 in the following procedure.

To accept the invitation

  1. Open the 3-year commit email from Adobe, which is usually sent from [email protected].

  2. Select Review offer. You'll be directed to the Adobe Admin Console.

Sample 3-year commit email from Adobe

  1. Sign in to the console. Then, do one of the following:

    • In the 3-year commit message at the top, select View details.

Invitation message in the Admin Console

  • Go to Account overview and select Join now.

Account overview page in the Admin Console

  1. On the Accept 3 Year Commit page:

    1. Under Accept Terms and Conditions, select the checkbox to confirm that you have read the terms and conditions.

    2. Select Accept 3 Year Commit. Note that the option is enabled only selecting the checkbox.

Accept 3 year commit page in the Admin Console

After you have accepted the invitation, we'll update your 3-year commit details in the Marketplace platform. The product prices will then be adjusted according to your qualified discount level.

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