> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/adobe-vip-marketplace/key-dates-and-deadlines.md). # Key dates and deadlines Learn about the dates and deadlines that apply to your Adobe VIP Marketplace subscriptions. You can change your Adobe VIP Marketplace subscriptions at most times during your term, but some changes have deadlines, especially around your anniversary date. This helps you plan returns, renewals, and other changes in time. All dates are counted in US Pacific time (PT), the time zone Adobe uses. The date in Pacific time can be different from the date where you are. ### Key dates at a glance The following table describes the key dates and deadlines: | What | When | | ------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Return licenses** | Within 14 days of the new or renewal order. For more details, see [Returns and termination](/extensions/adobe-vip-marketplace/returns-and-termination.md). | | **Order licenses added in the Adobe Admin Console** | Within 7 days of adding them. Otherwise, Adobe removes the licenses. For more details, see [Adding licenses](/extensions/adobe-vip-marketplace.md#addinglicenses). | | **Plan your renewal in the renewal wizard** | From 30 days to 2 days before your anniversary date, including both days. For more details, see [Renew Adobe subscriptions at your anniversary date](/extensions/adobe-vip-marketplace/renew-subscriptions/renew-adobe-subscriptions-at-your-anniversary-date.md) and [Renew Adobe subscriptions now](/extensions/adobe-vip-marketplace/renew-subscriptions/renew-adobe-subscriptions-now.md). | | **Renew late, after your subscriptions have expired** | Within 14 days after your anniversary date. For more details, see [Renew Adobe subscriptions late](/extensions/adobe-vip-marketplace/renew-subscriptions/renew-adobe-subscriptions-late.md). | | **Place change, configuration, and termination orders** | Any time, except on the day before your anniversary date and on the anniversary date itself. | | **Place a purchase order for a new agreement** | Any time. | | **Reach your 3-year commitment minimum** | Within 30 days of accepting the 3-year commitment. For more details, see [How do I accept my 3-year commitment invitation?](/extensions/adobe-vip-marketplace/faqs/how-do-i-accept-my-3-year-commitment-invitation.md). | | **Accept a 3-year recommitment request** | In the 30 days before your 3-year commitment ends. For more details, see [How do I view 3-year commitment details in Marketplace?](/extensions/adobe-vip-marketplace/faqs/how-do-i-view-3-year-commitment-details-in-marketplace.md). | ### Orders around your anniversary date You cannot place change, configuration, or termination orders on the day before your anniversary date or on the anniversary date itself. This includes: * Adding items to an agreement. * Increasing or reducing license quantities. * Turning auto-renewal on or off. * Terminating a subscription or canceling an agreement. If you try, the order is refused with the message: *"Orders cannot be placed within 24 hours of the renewal date. Please wait until after the renewal date and make your required changes with Change, Configuration, or Termination Orders."* For example, if your anniversary date is 15 March, you cannot place these orders on 14 March or 15 March (Pacific time). Place them by 13 March, or wait until 16 March. ### Renewal planning window The renewal wizard is open from 30 days to 2 days before your anniversary date. In this window, you can renew now or plan your renewal for your anniversary date. You can change a plan for your anniversary date until the window closes. After that, your subscriptions renew as they're currently set up. ### Related topics * [Returns and termination](/extensions/adobe-vip-marketplace/returns-and-termination.md) * [Change Adobe subscription auto-renewal](/extensions/adobe-vip-marketplace/manage-subscriptions/change-adobe-subscription-auto-renewal.md) * [Renew Adobe subscriptions at your anniversary date](/extensions/adobe-vip-marketplace/renew-subscriptions/renew-adobe-subscriptions-at-your-anniversary-date.md) * [Renew Adobe subscriptions now](/extensions/adobe-vip-marketplace/renew-subscriptions/renew-adobe-subscriptions-now.md) * [Renew Adobe subscriptions late](/extensions/adobe-vip-marketplace/renew-subscriptions/renew-adobe-subscriptions-late.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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