> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/additional-resources/faqs/how-do-i-troubleshoot-lighthouse-activation-errors.md).

# How do I troubleshoot Lighthouse activation errors

If you face an error when onboarding subscriptions to Azure Lighthouse, it could be due to your role in Azure.

Make sure you are the owner of the subscription you wish to onboard and the first subscription that was onboarded to Azure Lighthouse. Subscription owners have the **Azure Subscription Owner** role, which can be verified on the **Role Assignments** tab within Azure. During onboarding, the initial subscription will be highlighted so you can identify it easily.

<figure><img src="/files/fFrqMVFhRxlceJkBJ6iV" alt=""><figcaption><p>The Role assignments tab.</p></figcaption></figure>

To complete the Lighthouse onboarding, you must also meet the following requirements for your primary domain/tenant or Azure subscription:

* **Role** - Any
* **User type** - Member
* **User principal name** - Must have no reference to 'external'
* **Identity** - Must match the tenant’s name for the partnership

<figure><img src="/files/QdpV6T00ZWbk8WwdAPyb" alt=""><figcaption><p>Entra ID Users Section</p></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/additional-resources/faqs/how-do-i-troubleshoot-lighthouse-activation-errors.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.