> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/additional-resources/faqs/how-to-transfer-microsoft-subscriptions-to-softwareone.md).

# How to transfer Microsoft subscriptions to SoftwareOne?

Transfer your Microsoft subscriptions to SoftwareOne.

SoftwareOne Marketplace allows you to transfer your existing Microsoft subscriptions from another channel or partner to SoftwareOne. Subscription transfers are available for both user-based and pay-as-you-go subscriptions. 

Currently, the following transfer scenarios are supported:

* **CSP to CSP** – Allows you to transfer subscriptions between different CSP partners.
* **EA to CSP** – Allows you to move from an Enterprise Agreement to CSP (direct or indirect Microsoft business agreements).
* **Microsoft Direct (MCA) to CSP** – Allows you to transfer subscriptions from Microsoft Direct (MCA) to the CSP model.

This transfer process requires creating a new agreement in the SoftwareOne Marketplace and choosing the option to transfer your existing subscriptions. The following section describes the steps.

### Transferring subscriptions to SoftwareOne

Before starting the transfer process, ensure you have the tenant domain.

To transfer your subscriptions:

1. Sign in to the Marketplace Platform.
2. Go to the **Products** page. Then, select the desired **Microsoft** product you want to transfer (for example, **Microsoft Azure**).
3. On the product details page, select **Buy now**.
4. In the guided purchase flow, complete the following steps:
   1. Select **Create agreement**.
   2. Choose an existing licensee from the list or [create a new one](/modules-and-features/settings/licensees/create-licensees.md). Then, select **Next**.
   3. Choose **Transfer subscriptions from another channel or Microsoft partner**, then select **Next**. 

      <div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FohZwQuaLL7AGCecKogvT%2Fimage.png?alt=media&amp;token=d990faa9-13ee-4814-8c11-0db3931c8b19" alt=""><figcaption><p>Transfer subscriptions from another channel or Microsoft partner.</p></figcaption></figure></div>
   4. Enter your existing tenant or domain name (for example, `yourdomain.onmicrosoft.com`). Select **Next**.
   5. Enter the support contact details, and choose a support language. When done, select **Next**.
   6. Select **Next** to continue to the **Details** step.&#x20;

      <div data-gb-custom-block data-tag="hint" data-style="warning" class="hint hint-warning"><p>The <strong>Items</strong> step includes a <strong>Transfer Request</strong> line item, which is essential for initiating and processing the transfer. Do not remove this item, as the transfer cannot be completed without it.</p></div>

      <div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FkdfBjCcb43KNmlyh9dxT%2Fimage.png?alt=media&amp;token=f0e464b3-fe44-477d-bb1a-fe87a0e57d89" alt=""><figcaption><p>Transfer request item for transferring subscriptions.</p></figcaption></figure></div>
   7. Provide optional details, such as additional IDs or order notes, and select **Next**.
   8. Read the terms and conditions and the privacy statement. When done, select **Place order** to submit your purchase order for the transfer.
   9. Select **View order** to open the order details page or select **Close**.

### Next steps

After you place your order, we will contact you with the next steps to complete the transfer.

After the transfer is complete, you may need to accept our GDAP relationship request and complete the Lighthouse onboarding process (for Azure subscriptions only).


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