# What subscription renewal options are available

Effective February 16, 2026, Microsoft provides the following options for renewing subscriptions:

* **Renew the subscription** - This allows you to renew your subscription as it is or make scheduled changes.
* **Cancel at expiration** - This allows you to stop your services at the end of the subscription term. While your data is preserved, the subscription cannot be recovered or reactivated.
* **Renew to an Extended Service Term (EST)** - This new option converts your subscription into a monthly term that continues until you decide to cancel or convert it to a regular subscription. Once a subscription is converted to EST, license changes cannot be made. The extended service term bills monthly at the current monthly term rate plus a 3% uplift (or 23% if no monthly plan exists).

### Eligibility criteria for EST

You can use EST if your subscription meets the following criteria:

* It's in the commercial or public sector (Education, Nonprofit, or Government Community Cloud).
* It falls under specialized offers.
* It includes end-of-sale items with conversion SKUs.
* It was purchased or renewed between April 1, 2025, and May 4, 2026, and has a term end date after May 4, 2026.

{% hint style="info" %}
Trial subscriptions and end-of-sale SKUs are not eligible for the extended service terms.
{% endhint %}

### Subscription renewal scenario

The following example illustrates how the subscription start and end dates affect the outcome, including renewal, extended service term, grace period, and cancellation:

<div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FqT5sXOHKltmcDkhUGNeU%2Fimage-20260218-155510.png?alt=media&#x26;token=cb6f8895-321f-47a3-8354-f83a9011fcbc" alt=""><figcaption><p>Diagram showing subscription dates and end of term flow.</p></figcaption></figure></div>

### Managing renewals in SoftwareOne Marketplace

In the SoftwareOne Marketplace, you can manage your subscription renewals through self-service. For details, see [How to renew or cancel your CSP subscriptions](https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/additional-resources/faqs/how-to-renew-or-cancel-your-csp-subscriptions).

When managing renewal, the following options are available:&#x20;

* **Enabled** - Your subscription renews automatically as usual. You can choose whether you want to renew the subscription for a regular term or an extended service term. Extended Service Terms apply only to [eligible subscriptions](#eligibility-criteria-for-est) that renew or expire after May 4, 2026.&#x20;
* **Disabled** - Your subscription ends on the expiration date. Once a subscription expires, it cannot be recovered.

<div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FzieHV11mGnthePhM7bht%2Fimage.png?alt=media&#x26;token=3d0768d9-235e-46e0-b74d-dce574a08267" alt=""><figcaption><p>Subscription auto renewal settings in SoftwareOne Marketplace.</p></figcaption></figure></div>