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Buy Microsoft 365 subscription for existing tenant

How to purchase a Microsoft 365 subscription for an existing tenant.

This tutorial describes how you can order a Microsoft 365 subscription by creating a new Marketplace agreement.

When setting up a new agreement, you can either create a new Microsoft account or use an existing one. This tutorial focuses on how to connect your existing cloud account.

Watch this video guide explaining how to order Microsoft 365 subscription for an existing tenant.

Prerequisites

Before starting this tutorial, make sure you have the following:

  • The name of your existing Microsoft tenant.

  • An active licensee or permission to create a new licensee in the Marketplace. Licensee selection is required when creating a new agreement.

Buy a Microsoft 365 subscription for an existing tenant

1

Start the order

To start the process:

  1. Go to Catalog > Products.

  2. Select the desired Microsoft 365 product, for example, Microsoft 365 Business, Enterprise & Apps.

  3. On the details page, review the information, then select Buy now.

2

Create the new agreement and provide the existing tenant details

Complete the following steps:

  1. Create agreement – Select Create agreement.

  2. Select licensee – Choose whether to use an existing licensee or create a new one. In this tutorial, an existing licensee is selected.

  3. Create agreement – Select Connect existing cloud account to connect your existing tenant. Then, select Next. Note that if you choose this option, the global administrator of your Microsoft account must accept the relationship request.

  4. Microsoft details – Enter the details for your Microsoft account:

    1. Enter your existing tenant name.

    2. Fill out the contact form. You must provide the first and last name, email address, and phone number of the person who manages your account.

    3. Select Next. The platform validates your Microsoft tenant details. If no tenant is found, a message is displayed. You must fix the error to proceed.

  5. Special qualifications – Select the checkbox if your organization is a state-owned entity. Otherwise, leave it clear. A company is classified as state-owned if it is either controlled by the government or performs functions that the government considers its own.

  6. Support contacts – Enter contact details of your support administrator and choose your preferred support language. Select Next.

3

Add items to your order and submit your order

Complete the following steps:

  1. Items – Choose the items you want to order and select Add items. Then:

    1. Review and adjust the number of licenses as required.

    2. If applicable, read the offer attestation. The offer attestation is only displayed for Windows 365 Business with the Windows Hybrid Benefit.

    3. Select Next.

  2. Details – Add reference details and your comments, then select Next.

  3. Review order – Read the terms and conditions and the privacy statement. When done, select Place order to submit your order.

  4. Summary – Select View details to open the order details page or select Close.

Next steps

Once you place your order, we verify the details.

You can track your order on the order details page. The General tab on the order details page outlines the next steps.

Buy Microsoft 365 subscription for new tenantPurchase additional Microsoft 365 licensesAdd new items to your agreementTerminate Microsoft 365 agreementTerminate Microsoft 365 subscription

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