> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/reduce-microsoft-365-licenses.md).

# Reduce Microsoft 365 licenses

This tutorial explains how to reduce the quantity of your licenses in a subscription by submitting a change order. If you want to cancel the subscription completely, see [Terminate 365 subscription](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/terminate-microsoft-subscription.md).

Downsizing a subscription reduces the number of licenses while keeping at least one license active.

### Prerequisites

Ensure that both the agreement and the subscription you want to downsize are active.

### Reduce licenses for a Microsoft 365 subscription

{% stepper %}
{% step %}
**Open the subscription**

To open the subscription:

1. Go to **Marketplace** > **Subscriptions**.
2. Select the subscription you want to downsize.
3. On the subscription details page, select **Edit**.
   {% endstep %}

{% step %}
**Reduce the quantity and submit the change order**

 In the guided **Edit subscription** flow, complete the following steps:

1. **Items** – Under **New qty**, reduce the quantity, then select **Next**. 
2. **Details** – Add or update the reference details, then select **Next**.
3. **Review** – Review the order details and terms and conditions, then select **Place order**.
4. **Summary** –  Review your order summary. Select **View details** to open the order details page or select **Close**.
   {% endstep %}
   {% endstepper %}

### Next steps

Your change order is submitted to SoftwareOne for processing. 

In the Marketplace, the subscription and agreement status change from **Active** to **Updating**. While the order is being processed, you cannot make additional changes to the subscription.

* If the license reduction is requested within 7 days of the original order, the change is applied in both the Marketplace and Microsoft.
* If the license reduction is requested outside the 7-day window, the change is applied on the renewal date. If you do not want the subscription to renew, [disable auto-renewal](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/how-to-disable-the-automatic-renewal-of-an-nce-subscription.md) so that the subscription expires at the end of the commitment period.

### Related tasks

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/cDxoD9xpYxQmm92me5Ga" %}
[Buy Microsoft 365 subscription for a new tenant](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/order-microsoft-365-subscription-new-tenant.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/vhDnLBr1O6YGeT0IzxS9" %}
[Buy Microsoft 365 subscription for an existing tenant](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/order-microsoft-365-subscription-existing-tenant.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/8QzyX1GIcjjh35vtDc8W" %}
[Add new items to an agreement](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/add-new-products-to-your-csp-agreement.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/9Afx9ukLKDpQhilLPV0t" %}
[Purchase additional Microsoft 365 licenses](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/buy-more-licenses-for-microsoft-365-subscription.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/zQRlTiakpGW024lFUe9O" %}
[Terminate Microsoft 365 agreement](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/terminate-all-microsoft-subscriptions.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/RdTSqeP2sdTBkrDietvW" %}
[Terminate Microsoft 365 subscription](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/terminate-microsoft-subscription.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/hkNeAk0joc4n1Ga5vM9F" %}
[Disable automatic renewal](/extensions/microsoft-cloud-solution-provider/additional-resources/microsoft-365/how-to-disable-the-automatic-renewal-of-an-nce-subscription.md)
{% endcontent-ref %}


---

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