> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/products-and-programs/microsoft-customer-agreement-mca/accepting-the-mca.md).

# Review and accept the MCA

If your Marketplace order is stuck in a **Querying** state due to Microsoft Customer Agreement (MCA), you must review and accept the agreement so we can process your order.

### Reviewing and accepting the MCA

To review and accept the MCA:

1. Sign in to the [Microsoft 365 Admin Center](https://admin.microsoft.com/AdminPortal/Home?ref=/BillingAccounts/agreement) using your Global Administrator credentials.
2. Navigate to **Billing** or **Account**.
3. Read the terms and conditions of the agreement, then select the checkbox to confirm.
4. Select **Accept** to finalize your acceptance. 

<div data-with-frame="true"><figure><img src="/files/wMHeWXizXDqKGMncE10m" alt=""><figcaption><p>Accept the Microsoft Customer Agreement in the Microsoft 365 Admin Center.</p></figcaption></figure></div>

Once you accept the MCA and Microsoft confirms your acceptance, your Marketplace order automatically moves from **Querying** to **Processing**.

{% hint style="success" %}
If your order doesn't automatically change to processing after accepting the MCA, select **Process** on the order details page to manually set it to processing.
{% endhint %}


---

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