# New Commerce Experience (NCE) New Commerce Experience (NCE) is a specific update within the CSP program that introduces changes to the pricing, licensing, and billing of Microsoft’s cloud services. Overall, the NCE is a more flexible and predictable option for clients looking for a longer-term commitment to Microsoft cloud services. NCE’s primary objectives are to simplify transactions, enhance customer purchasing experiences, and offer flexible pricing options. It aims to provide greater transparency and predictability in costs. This enables organizations to scale their services seamlessly based on their evolving needs. The move to NCE for seat-based offers took place in 2022 following the move to NCE for Azure (Azure Plan), Azure Reserved Instances, and Server-based Software Subscriptions in October 2019 and the launch of Perpetual Software in CSP in 2020/21. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/products-and-programs/microsoft-nce.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.