> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/products-and-programs/perpetual-software.md).

# Perpetual software

Perpetual software uses a one-time licensing model that allows you to use the purchased software indefinitely.

Unlike subscription-based software, perpetual licenses do not require recurring payments or renewals.

Organizations typically choose perpetual software when they:

* Require on-premises software deployments.
* Operate in environments with strict compliance or data sovereignty requirements.
* Prefer one-time purchases instead of recurring subscription costs.
* Need a specific software version for compatibility reasons.
* Want complete control over software updates and upgrade schedules.

### Supported products

You can order perpetual licenses for these products:

* Microsoft Perpetual Software – Commercial
* Microsoft Perpetual Software – Education
* Microsoft Perpetual Software – Charity

You can find these products on the **Catalog** > **Products** page.

### Ordering and licensing

Perpetual software orders are one-time purchases. After purchasing, you can use the licensed software indefinitely, subject to Microsoft's licensing terms.

Perpetual software orders:

* Require a one-time upfront payment.
* Do not renew automatically.
* Do not require recurring subscription payments.
* Appear as one-time purchases on the agreement details page.

### Considerations

The following rules apply to perpetual software orders:

* License quantities cannot be increased or decreased after purchase.
* To purchase additional licenses, submit a new order. 
* After the order is completed and the license is provisioned, you can retrieve product keys from the [Microsoft admin portal](https://admin.microsoft.com). For details, see [Download software and product license keys](https://learn.microsoft.com/en-us/microsoft-365/admin/setup/download-software-licenses-csp?view=o365-worldwide#download-software-and-product-license-keys).
* Perpetual software purchases can be canceled within 30 days of the purchase date.

### Purchase perpetual software

You order perpetual software by submitting a purchase order.

1. Go to **Catalog** > **Products**.
2. Select the required **Microsoft Perpetual Software** product.
3. Complete the purchase process and create an agreement when prompted.

For detailed instructions, see [Buy perpetual software licenses](/extensions/microsoft-cloud-solution-provider/additional-resources/perpetual-software/buy-perpetual-software-licenses.md). 

### Cancel a perpetual software order

You can cancel a perpetual software purchase within 30 days of the purchase date without incurring a termination fee. 

When a perpetual software purchase is canceled within the 30-day cancellation window:

* Associated software keys and download links are revoked.
* You are responsible for discontinuing use, uninstalling the software, and removing any downloads or links.
* The cancelled item remains visible on the software details page in the [Microsoft Admin Center](https://admin.microsoft.com), but the activation key is disabled. 

To cancel a perpetual software purchase, [contact support](/help-and-support/contact-support.md) and provide the order ID. We recommend that the cancellation request be submitted by an authorized representative of your organization.

### Related tasks

* [Buy perpetual software licenses](/extensions/microsoft-cloud-solution-provider/additional-resources/perpetual-software/buy-perpetual-software-licenses.md)
* [Order additional perpetual software licenses](/extensions/microsoft-cloud-solution-provider/additional-resources/perpetual-software/order-additional-perpetual-software-licenses.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.platform.softwareone.com/extensions/microsoft-cloud-solution-provider/products-and-programs/perpetual-software.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.