For the complete documentation index, see llms.txt. This page is also available as Markdown.

About perpetual software orders

A perpetual software order is a one-time purchase. You pay upfront and keep the license indefinitely.

Perpetual software orders are not subscriptions. They do not renew, and they do not require recurring payments.

Supported products

You can order perpetual licenses for these products:

  • Microsoft Perpetual Software - Commercial

  • Microsoft Perpetual Software - Education

  • Microsoft Perpetual Software - Charity

You can find these products on the Catalog > Products page.

What to know before ordering

The following rules apply to perpetual software orders:

How ordering works

You order perpetual software by submitting a purchase order.

In most cases, you start from Catalog > Products, select Microsoft Perpetual Software, and create a new agreement as part of the order flow.

For step-by-step instructions, see Buy perpetual software licenses.

Perpetual software orders appear as a one-time purchase in the agreement details.

One-time purchases in the Marketplace Platform.

How renewals work

Renewals are not supported for Microsoft Perpetual Software.

The license is provided for indefinite use following a one-time upfront payment.

How cancellation works

You can cancel a perpetual software purchase within 30 days of the purchase date without incurring a termination fee.

For cancellations within the 30-day window:

  • The associated software keys and download links are revoked.

  • You are responsible for discontinuing use, uninstalling the software, and removing any downloads or links.

  • The canceled item remains visible on the software details page in the Microsoft Admin Center, but the activation key is disabled.

To cancel your purchase, contact Marketplace Platform Support. Make sure to provide your order ID. We recommend that the cancellation request be made by someone within your organization who is authorized to request cancellations.

Last updated

Was this helpful?