# Help and Support

- [Contact support](https://docs.platform.softwareone.com/help-and-support/contact-support.md): Learn how to reach Marketplace Platform Support quickly and effectively.
- [Share feedback](https://docs.platform.softwareone.com/help-and-support/share-feedback.md)
- [Platform FAQs](https://docs.platform.softwareone.com/help-and-support/faqs.md): Find answers to some of the commonly asked questions.
- [What billing models does Marketplace support for items?](https://docs.platform.softwareone.com/help-and-support/faqs/what-billing-models-does-marketplace-support-for-items.md)
- [My draft or quoted order has been deleted](https://docs.platform.softwareone.com/help-and-support/faqs/my-draft-or-quoted-order-has-been-deleted.md)
- [How do you handle purchase order numbers in subscription-based models?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-you-handle-purchase-order-numbers-in-subscription-based-models.md)
- [What happens to an agreement when subscriptions expire or are terminated?](https://docs.platform.softwareone.com/help-and-support/faqs/what-happens-to-an-agreement-when-subscriptions-expire-or-are-terminated.md)
- [How does the Marketplace purchase wizard work?](https://docs.platform.softwareone.com/help-and-support/faqs/buy-products-and-services.md)
- [How do I change the language in my account?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-change-the-language-in-my-account.md)
- [How do I update my password?](https://docs.platform.softwareone.com/help-and-support/faqs/update-password.md)
- [Which browsers do you support?](https://docs.platform.softwareone.com/help-and-support/faqs/which-browsers-do-you-support.md)
- [I'm unable to view the Reserved Instance data](https://docs.platform.softwareone.com/help-and-support/faqs/im-unable-to-view-the-reserved-instance-data.md)
- [How do I set up SSO?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-set-up-sso.md)
- [How do I configure conditional access policies?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-configure-conditional-access-policies.md)
- [How do I resolve AWS recommendation errors?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-resolve-aws-recommendation-errors.md)
- [How does the platform connect to my Azure tenant?](https://docs.platform.softwareone.com/help-and-support/faqs/how-does-the-platform-connect-to-my-azure-tenant.md)
- [I have questions about access tokens and consent](https://docs.platform.softwareone.com/help-and-support/faqs/i-have-questions-about-access-tokens-and-consent.md)
- [Why isn't my Azure billing data up to date?](https://docs.platform.softwareone.com/help-and-support/faqs/why-isnt-my-azure-billing-data-up-to-date.md)
- [How does the platform access my Microsoft tenant under CSP?](https://docs.platform.softwareone.com/help-and-support/faqs/how-does-the-platform-access-my-microsoft-tenant-under-csp.md)
- [How do I connect the Microsoft tenant for data collection?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-connect-the-microsoft-tenant-for-data-collection.md)
- [My 365 Analytics report is empty](https://docs.platform.softwareone.com/help-and-support/faqs/my-365-analytics-report-is-empty.md)
- [What data do you collect for 365 Analytics](https://docs.platform.softwareone.com/help-and-support/faqs/what-data-do-you-collect-for-365-analytics.md)
- [Release notes](https://docs.platform.softwareone.com/help-and-support/release-notes.md): View release notes containing new features and improvements across the platform.
- [Release notes v5](https://docs.platform.softwareone.com/help-and-support/release-notes/release-notes-v5.md): Learn what's new in this release.
- [Release notes v4](https://docs.platform.softwareone.com/help-and-support/release-notes/release-notes-v4.md)
- [Release notes v3](https://docs.platform.softwareone.com/help-and-support/release-notes/release-notes-v3.md): Learn what's new in this release.
- [Release notes v2](https://docs.platform.softwareone.com/help-and-support/release-notes/release-notes-v2.md): Learn what's new in this release.
- [Release notes v1](https://docs.platform.softwareone.com/help-and-support/release-notes/release-notes-v1.md): Meet the new SoftwareOne Client Portal and learn what's new in this release.
- [Status page](https://docs.platform.softwareone.com/help-and-support/status-page.md): Use the Status page for real‑time information about the platform.
- [Video library](https://docs.platform.softwareone.com/help-and-support/video-library.md): Access all our video guides, tutorials, and webinars in one place.
- [Planned maintenance](https://docs.platform.softwareone.com/help-and-support/planned-maintenance.md): Learn about planned maintenance and why it's needed.
- [Terms of use](https://docs.platform.softwareone.com/help-and-support/terms-of-use.md): Read our terms of use carefully.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/help-and-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.