> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/help-and-support/faqs.md). # Platform FAQs Find answers to some of the commonly asked questions. ### Orders, agreements, and billing {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/uGCDFPbgzP6Rtv2yTvmy" %} [What billing models does Marketplace support for items?](/help-and-support/faqs/what-billing-models-does-marketplace-support-for-items.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/X2MyG0q1T6dvZAF7Kpuz" %} [My draft or quoted order has been deleted](/help-and-support/faqs/my-draft-or-quoted-order-has-been-deleted.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/CILUGkII8KvCICaB40qM" %} [How do you handle purchase order numbers in subscription-based models?](/help-and-support/faqs/how-do-you-handle-purchase-order-numbers-in-subscription-based-models.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/BQ3XPab69qg5Anb7UpSJ" %} [What happens to an agreement when subscriptions expire or are terminated?](/help-and-support/faqs/what-happens-to-an-agreement-when-subscriptions-expire-or-are-terminated.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/suVv5FJglN2nnMAcFd3j" %} [How does the Marketplace purchase wizard work?](/help-and-support/faqs/buy-products-and-services.md) {% endcontent-ref %} ### Account access and security {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/EX8L3C70CF7IknFEqDba" %} [How do I change the language in my account?](/help-and-support/faqs/how-do-i-change-the-language-in-my-account.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/x9mhYDGmOEXGXtMbCoeh" %} [How do I update my password?](/help-and-support/faqs/update-password.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/LqNdo6w6kWm9wmxx5BT1" %} [Which browsers do you support?](/help-and-support/faqs/which-browsers-do-you-support.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/p9CtUv2E0QAlm40j6UMv" %} [How do I set up SSO?](/help-and-support/faqs/how-do-i-set-up-sso.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/HKOF1HLfgRK4xECKMH5J" %} [How do I configure conditional access policies?](/help-and-support/faqs/how-do-i-configure-conditional-access-policies.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/HRjRkKD5pmpdpWASwylu" %} [I have questions about access tokens and consent](/help-and-support/faqs/i-have-questions-about-access-tokens-and-consent.md) {% endcontent-ref %} ### Microsoft CSP, Azure, and AWS {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/09mm2MQgdVYT0USugX4A" %} [Why isn't my Azure billing data up to date?](/help-and-support/faqs/why-isnt-my-azure-billing-data-up-to-date.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/XLYwjwJc6RdVDF2ySFFj" %} [How does the platform connect to my Azure tenant?](/help-and-support/faqs/how-does-the-platform-connect-to-my-azure-tenant.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/dD1EFUFaC3SwqySJlavA" %} [How does the platform access my Microsoft tenant under CSP?](/help-and-support/faqs/how-does-the-platform-access-my-microsoft-tenant-under-csp.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/iddxbt8pQBaH7LH3QaSe" %} [How do I resolve AWS recommendation errors?](/help-and-support/faqs/how-do-i-resolve-aws-recommendation-errors.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/Citq7eAflUmX5XLVP09u" %} [I'm unable to view the Reserved Instance data](/help-and-support/faqs/im-unable-to-view-the-reserved-instance-data.md) {% endcontent-ref %} ### Analytics and reporting {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/IF5Z1bws6zIBq4g50CQc" %} [How do I connect the Microsoft tenant for data collection?](/help-and-support/faqs/how-do-i-connect-the-microsoft-tenant-for-data-collection.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/lesJTAh4nIplnpOITKhO" %} [My 365 Analytics report is empty](/help-and-support/faqs/my-365-analytics-report-is-empty.md) {% endcontent-ref %} {% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/YYHE4sXPw3ioMF7g5Q5a" %} [What data do you collect for 365 Analytics](/help-and-support/faqs/what-data-do-you-collect-for-365-analytics.md) {% endcontent-ref %} --- # Agent Instructions This documentation is published with GitBook. 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