> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/help-and-support/faqs.md).

# Platform FAQs

- [What billing models does Marketplace support for items?](https://docs.platform.softwareone.com/help-and-support/faqs/what-billing-models-does-marketplace-support-for-items.md)
- [My draft or quoted order has been deleted](https://docs.platform.softwareone.com/help-and-support/faqs/my-draft-or-quoted-order-has-been-deleted.md)
- [How do you handle purchase order numbers in subscription-based models?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-you-handle-purchase-order-numbers-in-subscription-based-models.md)
- [What happens to an agreement when subscriptions expire or are terminated?](https://docs.platform.softwareone.com/help-and-support/faqs/what-happens-to-an-agreement-when-subscriptions-expire-or-are-terminated.md)
- [How does the Marketplace purchase wizard work?](https://docs.platform.softwareone.com/help-and-support/faqs/buy-products-and-services.md)
- [How do I change the language in my account?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-change-the-language-in-my-account.md)
- [How do I update my password?](https://docs.platform.softwareone.com/help-and-support/faqs/update-password.md)
- [Which browsers do you support?](https://docs.platform.softwareone.com/help-and-support/faqs/which-browsers-do-you-support.md)
- [I'm unable to view the Reserved Instance data](https://docs.platform.softwareone.com/help-and-support/faqs/im-unable-to-view-the-reserved-instance-data.md)
- [How do I set up SSO?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-set-up-sso.md)
- [How do I configure conditional access policies?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-configure-conditional-access-policies.md)
- [How do I resolve AWS recommendation errors?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-resolve-aws-recommendation-errors.md)
- [How does the platform connect to my Azure tenant?](https://docs.platform.softwareone.com/help-and-support/faqs/how-does-the-platform-connect-to-my-azure-tenant.md)
- [I have questions about access tokens and consent](https://docs.platform.softwareone.com/help-and-support/faqs/i-have-questions-about-access-tokens-and-consent.md)
- [Why isn't my Azure billing data up to date?](https://docs.platform.softwareone.com/help-and-support/faqs/why-isnt-my-azure-billing-data-up-to-date.md)
- [How does the platform access my Microsoft tenant under CSP?](https://docs.platform.softwareone.com/help-and-support/faqs/how-does-the-platform-access-my-microsoft-tenant-under-csp.md)
- [How do I connect the Microsoft tenant for data collection?](https://docs.platform.softwareone.com/help-and-support/faqs/how-do-i-connect-the-microsoft-tenant-for-data-collection.md)
- [My 365 Analytics report is empty](https://docs.platform.softwareone.com/help-and-support/faqs/my-365-analytics-report-is-empty.md)
- [What data do you collect for 365 Analytics](https://docs.platform.softwareone.com/help-and-support/faqs/what-data-do-you-collect-for-365-analytics.md)


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