> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/help-and-support/share-feedback.md).

# Share feedback

You can share your thoughts with the Marketplace Product team to help us improve. We welcome your feedback on what you liked and didn't like, and ideas for enhancements. 

When submitting feedback, you can rate your experience using any of the five emoticons, ranging from very dissatisfied to very satisfied. Additionally, you can describe your feedback and attach files. 

When writing feedback, consider the following best practices:

* **Be concise** – Limit your review to 2000 characters, including spaces.
* **Attach files** – Include images or screen recordings to help us visualize your feedback.
* **Be specific** – Share both the positive and negative aspects. For new features and enhancements, explain your use case and how it benefits you.
* **Focus on actions, not individuals** – Describe your experience with the platform, its features, and workflows, instead of naming individuals.

{% hint style="info" %}
Do not use the feedback form to request assistance. If you encounter an issue with the Marketplace Platform or [SoftwareOne FinOps for Cloud](https://docs.finops.softwareone.com/), contact Marketplace Platform Support instead. 
{% endhint %}

### Share feedback <a href="#share-feedback" id="share-feedback"></a>

To share feedback:

1. Select the help menu <img src="/files/fzn9jCXpPtGpmgCRxqrL" alt="" data-size="line"> in the header.
2. Select **Share feedback**.

<div data-with-frame="true"><figure><img src="/files/4uzLSLAqxRDhe3HN7PrR" alt=""><figcaption><p>Select Share feedback to share your feedback.</p></figcaption></figure></div>

3. In the **feedback** form, do the following:&#x20;
   1. Choose an appropriate rating for your experience.
   2. Enter a subject line for the feedback.
   3. Describe your feedback with as much detail as possible.
   4. Choose whether to keep the automatic screenshot or replace it with another file. Only one file can be attached, but you can add more files by editing your feedback after submission. For details, see [Edit or delete feedback](/modules-and-features/helpdesk/feedback/edit-or-delete-feedback.md).
   5. Select **Submit**.
   6. Select **View details** to view your feedback or select **Close**.

<div data-with-frame="true"><figure><img src="/files/7xINOfTlgbAEcG8JOXro" alt=""><figcaption><p>Rate your experience and describe your feedback.</p></figcaption></figure></div>


---

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