Get started with the app
Learn how to use the mobile app version of the SoftwareOne Marketplace.
When you are invited to the app, you will receive an invitation email.
You can accept the invitation and follow the link to download the app from the appropriate app store for your device.
Once the app is installed, open it, and continue to the sign-in page.
Signing in to the app
You can sign in using your existing Marketplace account.
For enhanced security, the app uses passwordless authentication. This means you can sign in using your registered email address and a verification code. The verification code is sent to the email address linked to your profile, so you must have access to this email to retrieve the code and sign in.
To sign in to your account:
Open the SoftwareOne app on your device.
Enter your SoftwareOne Marketplace email address, then select Continue. A verification code is sent to your email address.
Enter the code to sign in.
If you have trouble signing in, see Sign-in & Security in the Mobile App FAQs.
Switching to a different account
If you belong to multiple accounts in the SoftwareOne Marketplace, you can easily switch between them using the app.
To switch to a different account:
Tap your profile icon in the upper-right corner.
Under Switch account, tap the account you want to switch to. The account is switched.
Select Back to return to your previous page.
Viewing your profile information
You can use the app to view details, such as your user name and ID, email address, and phone number.
To view your details:
Tap your profile icon in the upper-right corner.
Under Your profile, tap your user name.
Under User details, tap Personal Information to view your profile.
If you want to update your profile, use the web version of the platform: https://portal.platform.softwareone.com/.
Signing out of the app
To sign out of the app:
Tap your profile icon in the upper-right corner.
Under Your profile, tap your user name.
Select Sign out.
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