# Get started with the app

When you are invited to the app, you will receive an invitation email. 

You can accept the invitation and follow the link to download the app from the appropriate app store for your device.

Once the app is installed, open it, and continue to the sign-in page.

### Signing in to the app <a href="#log-in" id="log-in"></a>

You can sign in using your existing Marketplace account.

{% hint style="info" %}
For enhanced security, the app uses passwordless authentication. This means you can sign in using your registered email address and a verification code. The verification code is sent to the email address linked to your profile, so you must have access to this email to retrieve the code and sign in.&#x20;
{% endhint %}

To sign in to your account:

1. Open the SoftwareOne app on your device.&#x20;
2. Enter your SoftwareOne Marketplace email address, then select **Continue**. A verification code is sent to your email address.
3. Enter the code to sign in.&#x20;

If you have trouble signing in, see [Sign-in & Security](https://docs.platform.softwareone.com/mobile-app-faqs#sign-in-and-security) in the [Mobile App FAQs](https://docs.platform.softwareone.com/marketplace-mobile-app/mobile-app-faqs).

### Switching to a different account <a href="#log-in" id="log-in"></a>

If you belong to multiple accounts in the SoftwareOne Marketplace, you can easily switch between them using the app.&#x20;

To switch to a different account:

1. Tap your profile icon in the upper-right corner.
2. Under **Switch account**, tap the account you want to switch to. The account is switched.
3. Select **Back** to return to your previous page.

### Viewing your profile information

You can use the app to view details, such as your user name and ID, email address, and phone number.

To view your details:

1. Tap your profile icon in the upper-right corner.
2. Under **Your profile**, tap your user name.
3. Under **User details**, tap **Personal Information** to view your profile.

If you want to update your profile, use the web version of the platform: <https://portal.platform.softwareone.com/>.

### Signing out of the app

To sign out of the app:&#x20;

1. Tap your profile icon in the upper-right corner.
2. Under **Your profile**, tap your user name.
3. Select **Sign out**.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/marketplace-mobile-app/app-overview/get-started-with-the-app.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.