How to increase or reduce licenses

Change the number of licenses for your subscription.

This tutorial describes how to change license quantities for an existing subscription.

When reducing licenses, these rules apply:

• If the subscription contains one item, you cannot reduce the quantity to zero. Terminate the subscription instead.

• If the subscription contains multiple items, at least one item must remain above zero.

Increase or reduce licenses

1

Start from the subscription

1. Go to Marketplace > Subscriptions.

2. Select the required subscription. Ensure that the subscription is active.

3. On the subscription details page, select Edit. The Edit subscription flow starts.

2

Change the license quantities

1. Under Items, update the New qty value, then select Next.

   

   Change the New qty value to increase or reduce licenses.
2. Under Details, add or update the reference ID and your comments.

3. Under Review, verify the information, then select Place order.

4. Select View details to open the order details page or select Close.

Next steps

After you place the order, a change order is created and sent to the vendor for processing. You can also see it on the Orders page.

While the change order is in progress, the subscription and agreement status change to Updating. No further orders can be placed under that agreement until processing is complete.