> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/billing/invoices/view-credit-memos-associated-with-an-invoice.md).
# View credit memos associated with an invoice
When a credit memo is issued for an invoice, SoftwareOne Marketplace displays the relationship between the invoice and its associated credit memos.
{% hint style="info" %}
* Marketplace can only associate a credit memo with an invoice when a valid invoice reference is available from the source billing system. If the reference is unavailable, the association cannot be displayed in Marketplace.
* A credit memo does not change the invoice status. For example, an invoice may continue to display a status of **Paid** while also showing associated credit memos.
{% endhint %}
### Identify invoices with credit memos
The **Invoices** details page now includes a **Credit Memo** field that indicates whether an invoice has associated credit memo records. This field displays one of the following values:
Credit Memo Value
Meaning
—
No credit memo is associated.
Credit memo number (for example, CRM-456)
One credit memo is associated.
Number (for example, 4)
Multiple credit memos are associated.
When the invoice is associated with more than one credit memo, the invoice overview displays the number of associated credit memos.
To view the associated credit memos, open the invoice details page.
### View associated credit memos
To view associated credit memos:
1. Go to **Billing** > **Invoices**.
2. Select the required invoice.
3. Review the **Credit Memo** field and associated credit memo information displayed on the invoice details page.
When associated credit memos exist, a credit memo indicator is displayed in the invoice header.
Additionally, a message is displayed under the **Invoice ID** indicating that a credit memo is associated with the invoice.
### View the original invoice from a credit memo
You can also navigate from a credit memo to its original invoice. The **Credit Memos** page includes the Marketplace invoice ID and the original invoice number.
This allows you to easily identify the relationship between invoices and credit memos:
* Invoice > Credit Memo
* Credit Memo > Original Invoice
---
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