> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/chat/mute-or-unmute-a-chat.md).

# Mute or unmute a chat

Mute or unmute notifications for a chat.

You can turn off notifications for a specific chat by muting it.&#x20;

Muted chats are indicated by a notifications off icon <img src="data:image/png;base64,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" alt="<svg xmlns=&#x22;http://www.w3.org/2000/svg&#x22; height=&#x22;24px&#x22; viewBox=&#x22;0 -960 960 960&#x22; width=&#x22;24px&#x22; fill=&#x22;#666666&#x22;><path d=&#x22;M160-200v-80h80v-280q0-33 8.5-65t25.5-61l60 60q-7 16-10.5 32.5T320-560v280h248L56-792l56-56 736 736-56 56-146-144H160Zm560-154-80-80v-126q0-66-47-113t-113-47q-26 0-50 8t-44 24l-58-58q20-16 43-28t49-18v-28q0-25 17.5-42.5T480-880q25 0 42.5 17.5T540-820v28q80 20 130 84.5T720-560v206Zm-276-50Zm36 324q-33 0-56.5-23.5T400-160h160q0 33-23.5 56.5T480-80Zm33-481Z&#x22;/></svg>" data-size="line">in your chat list. Once you've muted a chat, you'll continue to receive messages, but you won't receive notifications.

You can also unmute a previously muted chat if you change your mind.&#x20;

### Mute a chat

To mute a chat:

1. On the **Chats** page, open the desired chat conversation.
2. Select the actions icon (**•••**) in the right pane, then select **Mute.**
3. In the **Mute notifications** confirmation, select **Mute**. You'll no longer receive any alerts for new messages.

### Unmute a chat

To unmute a chat:

1. Go to the desired chat, then select the actions icon (**•••**).
2. Select **Unmute**.&#x20;
3. In the **Unmute notifications** confirmation, select **Unmute**. The chat is unmuted, and you start receiving alerts again.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.platform.softwareone.com/modules-and-features/chat/mute-or-unmute-a-chat.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
