# Helpdesk

The **Helpdesk** module in the SoftwareOne Marketplace allows you to create and track your cases, including your communication history. 

Additionally, you can use this module to contact your SoftwareOne account team and share your feedback about the Marketplace with us directly.

### Topics in this section

{% content-ref url="helpdesk/account-team" %}
[account-team](https://docs.platform.softwareone.com/modules-and-features/helpdesk/account-team)
{% endcontent-ref %}

{% content-ref url="helpdesk/cases" %}
[cases](https://docs.platform.softwareone.com/modules-and-features/helpdesk/cases)
{% endcontent-ref %}

{% content-ref url="helpdesk/feedback" %}
[feedback](https://docs.platform.softwareone.com/modules-and-features/helpdesk/feedback)
{% endcontent-ref %}