> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/helpdesk/feedback.md).

# Feedback

The **Feedback** page lets you share comments, suggestions, and ideas for improving SoftwareOne Marketplace.

Your feedback helps us improve the platform. We welcome all feedback about your experience, including both positive and negative experiences.

### Submit feedback

You can provide feedback by selecting the help icon in the header or through the **Feedback** page. 

* To submit feedback using the help icon, select <i class="fa-circle-question">:circle-question:</i>, then choose **Share Feedback**.
* To submit feedback from the **Feedback** page, go to **Helpdesk** > **Feedback**, then select **Share Feedback**.

When submitting feedback, you can add your comments, attach files, and rate your experience. For guidance on what information to include, see [Share feedback](/help-and-support/share-feedback.md).

<div data-with-frame="true"><figure><img src="/files/7xINOfTlgbAEcG8JOXro" alt=""><figcaption><p>Rate your experience and describe your feedback.</p></figcaption></figure></div>

### Related topics

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/S1Y6ETVdhoG3fTRbtoUL" %}
[Feedback states](/modules-and-features/helpdesk/feedback/feedback-states.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/LiuGvckgssSSBSmzyqTT" %}
[Share feedback](/help-and-support/share-feedback.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/cA8K4B9wTbHW8bHPkq0N" %}
[View feedback](/modules-and-features/helpdesk/feedback/view-feedback.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/33kBvLsV9288qfyZBxh7" %}
[Edit or delete feedback](/modules-and-features/helpdesk/feedback/edit-or-delete-feedback.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.platform.softwareone.com/modules-and-features/helpdesk/feedback.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.