> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/helpdesk/feedback.md).

# Feedback

The **Feedback** page enables you to share your comments, suggestions, and experiences about the SoftwareOne Marketplace directly with us. You can also submit ideas on improving existing features and workflows. 

Your feedback helps us improve the platform, and we welcome both positive and negative experiences you had while using the platform. 

### Submit feedback

You can share your feedback either by selecting the help option in the header or through the **Feedback** page. 

* To share feedback using the help icon, select <img src="/files/fzn9jCXpPtGpmgCRxqrL" alt="" data-size="line">, then choose **Share Feedback**.
* To share feedback from the **Feedback** page, go to **Helpdesk** > **Feedback**, then select **Share Feedback**.

When submitting feedback, you can write your comments, attach files, and rate your experience. For key considerations and details on what to include in your feedback, see [Share feedback](/help-and-support/share-feedback.md).

<div data-with-frame="true"><figure><img src="/files/7xINOfTlgbAEcG8JOXro" alt=""><figcaption><p>Rate your experience and describe your feedback.</p></figcaption></figure></div>

### Related topics

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/S1Y6ETVdhoG3fTRbtoUL" %}
[Feedback states](/modules-and-features/helpdesk/feedback/feedback-states.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/cA8K4B9wTbHW8bHPkq0N" %}
[View feedback](/modules-and-features/helpdesk/feedback/view-feedback.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/33kBvLsV9288qfyZBxh7" %}
[Edit or delete feedback](/modules-and-features/helpdesk/feedback/edit-or-delete-feedback.md)
{% endcontent-ref %}


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/modules-and-features/helpdesk/feedback.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.