Agreement States

In the Marketplace Platform, an agreement goes through multiple states (also known as statuses).

The following diagram shows the possible states and the transitions between these states:

Agreement state transition
State
Definition

New

This is the default state of a newly created agreement.

Draft

The agreement has been saved as a draft because the purchase order has been saved for later during the ordering process.

Deleted

The draft agreement has been deleted because the draft purchase order associated with the agreement was deleted.

Provisioning

The agreement has been sent to the vendor and it's pending fulfilment.

Failed

The agreement has failed because the vendor or SoftwareOne canceled the purchase order.

Active

The vendor has completed the purchase order, and the agreement is active. Active agreements have at least one active subscription and no open orders.

Updating

A business transaction or a change order is in progress for at least one subscription within the agreement.

Terminated

The agreement has been terminated. It no longer contains an active subscription.

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