> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/marketplace/requests/add-a-message.md).
# Add messages to your request
Add new messages to your request.
If you created a request through the platform and wish to add a message to your interaction with the vendor or SoftwareOne, you can do this through the **Add Message** option on the request details page.
When adding a new message, note the following points:
* The new message you add to the conversation will be visible to all members of your account.
* You can add a message regardless of the request's status.
## Adding a message to a request
To add a new message:
1. Navigate to the **Requests** page and select the required request.
2. On the request details page, select the **Activity** tab, and then select **Add message**.
Add message option on the Activity tab
3. In the **Add message** dialog, type your message and select **Add**. You can format the text, add links, and insert images by selecting . Your message will be added and displayed on the **Activity** tab.
Add message dialog
---
# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://docs.platform.softwareone.com/modules-and-features/marketplace/requests/add-a-message.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
. Your message will be added and displayed on the **Activity** tab.
