Create New Requests

If you require personalized assistance or have queries regarding a product, you can contact the vendor or SoftwareOne directly through the marketplace.

You can contact a vendor only if the vendor has enabled the option. If the option is available, you'll see an Enquire Now, Contact Us, or a similar button on the Products page.

Creating a new request

To create a new request:

1. Navigate to the Products page.

2. Select the product you wish to inquire about.

3. On the product details page, select the option to contact the vendor.

Contact Us option on the details page

1. In the Request details step, provide the details of your request, then select Next.

Request details section

1. In the Review Request step, review the information. When done, select Submit Request.

Review request section

Your request is submitted, and a Processing status is assigned to it. Select View request to view the request details page. Otherwise, select Close.