# Create new requests If you require personalized assistance or have queries regarding a product, you can contact the vendor or SoftwareOne directly through the marketplace. You can contact a vendor only if the vendor has enabled the option. If the option is available, you'll see an **Enquire Now,** **Contact Us,** or a similar button on the **Products** page. ## Creating a new request To create a new request: 1. Navigate to the **Products** page. 2. Select the product you wish to inquire about. 3. On the product details page, select the option to contact the vendor.

4. In the **Request details** step, provide the details of your request, then select **Next**.

5. In the **Review Request** step, review the information. When done, select **Submit Request**.

Your request is submitted, and a **Processing** status is assigned to it. Select **View request** to view the request details page. Otherwise, select **Close**. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.platform.softwareone.com/modules-and-features/marketplace/requests/create-new-requests.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.