For the complete documentation index, see llms.txt. This page is also available as Markdown.

Subscription states

Learn about the different states of a subscription.

A subscription refers to the ongoing service provision under the terms and conditions of an agreement.

A subscription can be in one of these states: Draft, Deleted, Terminating, Active, Updating, Terminated, or Expired. The following diagram shows the transitions between these states:

The state transition diagram of a subscription.

The following table describes the different states:

State
Definition

Draft

The vendor has created the subscription, but the order has not been completed yet.

Active

The subscription is active and in use.

Updating

A business transaction is in progress for the subscription.

This status applies to change orders submitted for the subscription.

Terminating

A termination order has been created for the subscription through the Client Portal.

Terminated

The vendor has completed the termination order and the

subscription is now terminated.

Deleted

The draft subscription has been deleted by the vendor.

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