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Enrollment states

Learn about the different states of an enrollment.

Enrollment is the process of registering for a program.

An enrollment can be in one of these states: New, Processing, Querying, Complete, or Failed. The following diagram shows the transitions between these states:

The state transition diagram of an enrollment.

The following table describes the different states:

State
Definition

New

This is the initial status for newly created enrollments in the platform.

Processing

The enrollment has been submitted, and it's undergoing approval processing.

Querying

The vendor requires more information to process your enrollment.

Complete

The vendor has approved your enrollment and activated your certificate.

Failed

The vendor has rejected your enrollment request.

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