View Notification Messages

Account administrators can use the Messages tab to view all notification emails triggered for the users in their account.

Messages tab

The list includes messages that were sent successfully, as well as those that could not be delivered. You can filter messages to view only those you are interested in. See Customize the Data Grid to learn more.

For each message, you can view details, including the message ID, the email address of the recipient, their user ID on the platform, the timestamp of when the message was created, the status of the message, and more.

Viewing message details

To view the full details of a message, select View details in the Actions column on the Messages tab.

The Message details page provides extended information about your selected message. Use the tabs to view the contents of the message, attached files, and other details, like the date and time when the message was sent.

Message details page

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