> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/settings/notifications/view-notification-messages.md).

# View notification messages

See all notification emails generated for your account.

Account administrators can use the **Messages** tab to view the account-level log of notification emails. The list includes emails that were sent successfully and emails with failed delivery.

### View messages list

To open the message list:

1. Go to **Settings** > **Notifications**.
2. Select the **Messages** tab.

{% hint style="info" %}
The **Contact** column shows the recipient email address. The **Users** column shows the name and ID of the platform user linked to that contact. If the **Users** column is blank, the recipient does not have a platform account.
{% endhint %}

<div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FBz9BpDWwSuBj7dwdpKgu%2Fimage.png?alt=media&amp;token=f3a07196-82fb-4007-bcc3-869c16705ee0" alt=""><figcaption><p>Use the Messages tab to view account-level log of notification emails.</p></figcaption></figure></div>

### Open message details

To open the full details for a message:

1. Go to **Settings** > **Notifications**.
2. On the **Messages** tab, select the ID for the message you want to review.

The **Message details** page shows the message content, attachments, and delivery metadata.

<div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2Fv9vimKouvNR5R4H28iuW%2Fimage.png?alt=media&amp;token=d9fc02b2-158d-435b-a71c-1cbbdaac5e8c" alt=""><figcaption><p>Use the details page to view additional metadata.</p></figcaption></figure></div>


---

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