View Notification Messages

See all notification emails generated for your account.

Account administrators can use the Messages tab to view all notification emails triggered for the users in their account.

The Messages tab containing notification messages.

The list includes messages that were sent successfully, as well as those that could not be delivered. You can filter messages to view only those you are interested in. See Customize the Data Grid to learn more.

For each message, you can view details, including the message ID, the email address of the recipient, their user ID on the platform, the timestamp of when the message was created, the status of the message, and more.

Note that the Contact column displays the recipient's email address, while the Users column displays the name and ID of the individual associated with that contact. If the Users column is empty, it means the recipient doesn't have an account on the platform.

Viewing message details

To view the full details of a message, select View details in the Actions column on the Messages tab.

The Message details page provides extended information about your selected message. Use the tabs to view the contents of the message, attached files, and other details, like the date and time when the message was sent.

The details page of a notification.