Sellers

In the Marketplace Platform, a seller refers to a SoftwareOne legal entity that is responsible for procurement, order fulfillment, and billing. Examples of sellers include SoftwareOne UK, SoftwareOne USA, and so on. Learn more about sellers in Key Concepts.

Sellers interface

Account administrators can access the Sellers page by navigating to the main menu and selecting Settings > Sellers.

The page displays all sellers that are mapped to your account by SoftwareOne.

For each seller, you can view the following information:

  • Seller - Displays the name and Marketplace ID of the SoftwareOne entity.

  • Address - Displays the address of the SoftwareOne entity.

  • Status - Displays the seller's status in the system. Possible values include:

    • Active - The seller is active and available for transactions in the Marketplace.

    • Disabled - The seller is not operational and cannot be used for transactions. However, you can still access any historical data related to the seller.

Seller details page

The details page of a seller displays additional information about the seller. You can open the details page by clicking the seller's name on the Sellers page.

The details page displays the seller's name, marketplace ID, and status. It also contains the following tabs:

  • General - Displays the seller's address.

  • Buyers - Displays all buyers linked to the seller in the context of an account, and their details such as name and address.

  • Currencies - Displays the list of currencies supported by the seller. SoftwareOne sellers can support transactions in multiple currencies.

  • Details - Displays the date and time information associated with the seller object.

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