> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/settings/users/manage-user-invitations.md).

# Manage account invitations

Administrators can manage invitations from the **Users** page in the platform.

### Reinvite a user <a href="#reinviting-a-user" id="reinviting-a-user"></a>

If a user you added to the account didn't receive the invitation email or has difficulty accepting it, you can either share the invite link with them directly or resend the invitation.&#x20;

To reinvite a user to your account:

1. Go to **Settings** > **Users**.&#x20;
2. Find the user you want to reinvite.
3. Select the actions icon (**•••**) for the user, then do the following:
   * **Copy invitation link** – Select this option to copy the invitation link and share it directly with the individual.
   * **Resend invitation link** – Select this option to resend the invitation to their email address.

### Send a new invitation email <a href="#sending-a-new-invitation-email" id="sending-a-new-invitation-email"></a>

Invitations that are not accepted within 7 days from the send date will expire.&#x20;

If a user's original invitation link is no longer active, you can send them a new invitation email with a new link to join the account.&#x20;

To send a new invitation email:

1. Go to **Settings** > **Users**.&#x20;
2. Select the actions icon (**•••**) for the user, then choose **Send new invitation**. A new invitation email is sent to the user, and a confirmation message is displayed.

<div data-with-frame="true"><figure><img src="https://docs.platform.softwareone.com/~gitbook/image?url=https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FZ5DNbniz33mXCZoO62Rm%2Fblobs%2FET2HaQZpqqMBlq8za45h%2Fimage.png&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=aa93e4f9&#x26;sv=2" alt=""><figcaption><p>Use the Actions menu to send a new account invitation.</p></figcaption></figure></div>

3. Advise the user to locate and accept the invitation email from SoftwareOne Marketplace.&#x20;


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