Respond to Invitations
Last updated
Last updated
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When you've been invited to the Marketplace Platform by the SoftwareOne Operations team or your account administrator, you'll receive an invitation to join the account.
You must action the invitation after being invited to the platform.
Follow these steps to accept the invitation:
Click the invite link in your email. The following page is displayed:
Click Accept invitation. The registration page is displayed:
On the registration page, do the following:
Enter your first name and last name.
Enter a new password and then confirm that your new password matches the one you entered in the Password field. Passwords must be at least eight characters long, and must contain at least one lowercase (a-z) and one uppercase letter (A-Z), a number, and a special character. When you enter a new password, our password validation checks whether your password meets the criteria.
Select I agree to the SoftwareOne Client Portal Terms of Use.
Click Accept invitation.
If single sign-on (SSO) is configured, you'll be automatically redirected to your provider to authenticate. Once authenticated, you only need to enter your first and last name.
Sign in to your account using your email address and password.
After signing in, you are redirected to the Home page from where you can access platform modules and perform different operations depending on your group membership. To familiarize yourself with the platform navigation, see Platform interface.
Invite link not working?
An invitation link will not work if it has expired. Invite links are unique and must be accepted within 7 days from the send date. If your invite link has expired, the account administrator must create a new link. For instructions, see Send New Invitations.
You can decline an invitation if it was sent to you in error or if you choose not to join the account.
To decline, open the invitation link and click Decline invitation.
