> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/settings/users/respond-to-invitations.md).

# Respond to invitations

Accept or decline your Marketplace invitation.

When you are invited to the Marketplace Platform by the SoftwareOne Operations team or your account administrator, you'll receive an invitation to join the account. This topic describes how to accept or decline the invitation.

### Accept the invitation <a href="#accepting-an-invitation" id="accepting-an-invitation"></a>

To accept the invitation:

1. Select the invite link in your email. The following page is displayed:

<div data-with-frame="true"><figure><img src="https://docs.platform.softwareone.com/~gitbook/image?url=https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FZ5DNbniz33mXCZoO62Rm%2Fblobs%2Fy4zbIt1eQfwrSj8EZvCv%2Fimage.png&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=b8fcccbd&#x26;sv=2" alt="" width="375"><figcaption><p>The invitation page for the SoftwareOne Marketplace.</p></figcaption></figure></div>

2. Select **Accept invitation.**
3. On the account registration page, do the following:
   1. Enter your first name and last name.
   2. Enter your phone number.
   3. Enter a new passwor&#x64;**,** then confirm that your new password matches the one you entered in the **Password** field. Passwords must be at least eight characters long and must contain at least one lowercase (a-z) and one uppercase letter (A-Z), a number, and a special character. When you enter a new password, our password validation checks whether it meets the specified criteria.
   4. Select **I agree to the SoftwareOne Client Portal Terms of Use**.
   5. Select **Accept invitation**.

{% hint style="info" %}

* If single sign-on (SSO) is configured, you'll be automatically redirected to your provider to authenticate. Once authenticated, you only need to enter your first and last name.
* If your invitation link isn't working, it may have expired. Invite links are unique and must be accepted within 7 days from the send date. If your invite link has expired, the account administrator must create a new link. For instructions, see [Manage account invitations](/modules-and-features/settings/users/manage-user-invitations.md).
  {% endhint %}

### Decline the invitation <a href="#declining-an-invitation" id="declining-an-invitation"></a>

You can decline an invitation if it was sent to you in error or if you choose not to join the account.

To decline:

1. Open the invitation link.
2. Select **Decline invitation**.


---

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