Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Access the marketplace to buy new subscription-based products and manage your agreements, orders, requests, and subscriptions.
An agreement is a formalized record that establishes the terms and conditions under which transactions occur. An agreement outlines the relationship between entities, such as the buyer, seller, and licensee, and forms the basis for placing orders and creating subscriptions within the platform.
The following are the key points regarding agreements in the Marketplace Platform:
Agreements can contain one or several subscriptions, regardless of the agreement's status.
Agreements can be terminated entirely by canceling all subscriptions related to that agreement.
An agreement can be renamed as long as it's in the Active state.
You can access the Agreements page by navigating to the main menu of the platform and selecting Marketplace > Agreements.
From the Agreements page, you can:
View a list of the agreements that exist for your account.
Cancel all subscriptions within an agreement and terminate the agreement altogether.
Rename an agreement as needed.
Edit your agreement's ID.
The Agreements page, located under Marketplace > Agreements, displays all agreements that exist for your account.
On this page, you can view the following agreement details:
Agreements - Displays the name and ID of the agreement.
Product - Displays the product that you've purchased under the agreement and the product logo and marketplace ID.
Licensee - Displays the name and ID of the licensee to whom the license is issued.
Buyer - Displays the buyer's name and marketplace ID.
Seller - Displays the seller's name and marketplace ID.
SPx - Displays the estimated sales price of the product.
Status - Displays the status of the agreement. For more information on the status, see Agreement States.
The details page of an agreement provides all information related to the agreement. You can open the details page by clicking the name of the agreement.
When you open the details page of an agreement, it shows the agreement's name, marketplace ID, and status. Informational messages that might apply to the agreement are also displayed.
General - The General tab is the default tab displayed when you open the details page of an agreement.
Subscriptions - The Subscriptions tab displays comprehensive details of all subscriptions under the selected agreement. You can view each subscription's name, marketplace ID, and commitment term. Additionally, the tab highlights crucial dates for each subscription, including the start date, renewal date, and termination date (if applicable). The estimated sales price per month and year, along with the subscription status is also displayed.
One-time purchase - The One-time Purchase tab displays details of the items you bought once, without a subscription. For each item, you can view the item name and ID, order number and date, and quantity purchased. You can also view the price per unit and total price.
Parameters - The Parameters tab shows the ordering and fulfillment parameters.
Entities - The Entities tab displays the details of the entities related to the subscription. Entities include licensees, buyers, and sellers. You can view each entity's name, marketplace ID, and address information.
Orders - The Orders tab displays all orders placed in the scope of the agreement. Use the Orders tab to view the order-specific details, such as the order ID, type of order, date when the order was placed, and the sales price. Clicking an order opens up the details page of the order.
Attachments - The Attachments tab displays a list of all attachments, including details, such as the attachment's name and ID, type and description, and the associated order. The updated date is also shown if any changes are made to the attachment. From the Attachments tab, you can also download the files to your device, upload new files as attachments, or modify or remove attachments.
Terms - The Terms tab displays the terms and conditions information, when they were accepted, and by whom.
Details - The Details tab displays the client and vendor IDs related to the agreement. This tab shows the date and time the agreement was created or updated, the latest pricelist information for your products, and other agreement-related references.
In the Marketplace Platform, an agreement can have several states (also known as status).
The following diagram shows the possible states and the transition between these states:
These states are displayed as Status within the platform. They are also shown beside the agreement name and ID on the details page.
Cancel all subscriptions and terminate your agreement.
If you want to cancel all subscriptions under an agreement and terminate your agreement completely, you can do so by creating a termination order.
Before terminating an agreement, note the following points:
You can only terminate agreements that are in the Active state. Agreements in any other state (such as Processing or Updating) cannot be terminated. For a description of these states, see Agreements Interface.
Creating a termination order doesn't immediately cancel your agreement. An agreement is terminated only after the vendor has approved it for termination.
Follow these steps to terminate your agreement:
Navigate to the Agreements page (Marketplace > Agreements). A list of your agreements is displayed.
Select the agreement you want to terminate. The details page of your selected agreement opens.
Click the down arrow next to Edit and select Terminate. The Terminate agreement window opens.
In the Items section, verify the details and click Next.
In the Order details section, add your reference number and notes and click Next. This step is optional.
In the Review order section, click Next.
The Summary section displays the confirmation.
Rename an existing agreement.
If you have several agreements in your account, you can rename those agreements so you can locate them easily.
Before renaming an agreement, note the following points:
You can only rename an agreement if it's in the Active state.
An agreement name cannot be blank. If the name is empty or invalid, the platform displays a message.
Follow these steps to update the name of your agreement:
Navigate to the Agreements page (Marketplace > Agreements). A list of your agreements is displayed.
Select the agreement you want to rename. The details page of your selected agreement opens.
Click the chevron in the upper right and select Rename.
Enter the new name and then click Save.
The name is updated and displayed across all pages featuring the agreement.
View and update the notes associated with your order.
If you added any notes or comments to your order while making the purchase, you can view and update the notes after your order is placed.
Follow these steps to update the order notes:
Navigate to the Orders page (Marketplace > Orders). A list of your orders is displayed.
Click the relevant order. You can use filters to locate the order easily.
Select the Notes tab and then click Edit.
In Edit Notes, update your comments with a maximum of 250 characters.
Click Save. Your notes are saved immediately.
An order can have several states from the time it is created in the Marketplace Platform until its completion.
The following diagram shows how an order's state can change during its lifecycle:
Note that the Marketplace Platform supports various account types, including vendor and client, so depending on your account type, only some states might be visible to you.
Edit your agreement's ID.
When you create a new agreement, the Marketplace Platform assigns a default reference ID to the agreement. You can change the default ID and assign a new ID.
Assigning an ID of your choice helps identify and manage your agreements easily.
Updating an agreement's ID is optional. The system will use the default ID if you don't update the ID.
Follow these steps to update the agreement ID:
Navigate to the Agreements page (Marketplace > Agreements). A list of your agreements is displayed.
Select the agreement you want to edit. The details page of your selected agreement opens.
Select the Details tab and then click Edit.
In Additional ID, enter the new ID and then click Save.
The new ID is updated and displayed on the details page of the agreement.
View and download your files.
The Attachments tab of your order displays all attachments associated with your agreement as well as your order. Attachments can include files in PDF format as well as your license keys.
Follow these steps to view and download the files attached to your order:
Navigate to the Orders page (Marketplace > Orders). A list of your orders is displayed.
Locate the order you want to manage and click the order number.
Select the Attachments tab. All attachments for your order, including PDF files and license keys, are displayed.
Click the file in the Reference column to download the attachments to your system.
License keys can only be viewed, not downloaded.
Delete your draft orders.
If you've saved an order as a draft without submitting it, you have the option to delete it.
Before deleting an order, note the following points:
You can only delete orders that are in the Draft state.
Deleted orders cannot be reinstated or edited, but they'll still be displayed in your list of orders.
When you delete a draft purchase order, the corresponding agreement is also deleted.
Follow these steps to delete an order:
Navigate to the Orders page (Marketplace > Orders). A list of your orders is displayed.
Find the order you want to delete and click the order number.
Click the down arrow next to Edit and then click Delete.
Click Delete to confirm your action.
Your order is deleted and the order status changes from Draft to Deleted on the Orders page.
The Products page displays all products that are available for you to buy. All products are organized by vendor name and ID, making it easier for you to browse through the list of products.
The individual products are displayed in the form of product cards and each card contains the following information:
Product logo.
Product name.
Product ID.
Short description of the product.
If enabled, the Buy Now option to start the purchase process.
If enabled, an option to contact the vendor or SoftwareOne before placing the order (for example, a Contact Us or Enquire Now button).
When you click a product card, the details page of your selected product opens. The details page displays general product information about the product, such as the vendor's name, logo, and website.
All products contain an Overview section, which displays a detailed product description. Depending on the vendor and product configuration, the page may also include media and video files, and additional sections, as shown in the following image:
Save your order as a draft order so you can complete the order later.
When you create an order, you can save it as a draft with all its details and return to it later to complete it.
Follow these steps to save an order as a draft:
Navigate to the Products page (Marketplace > Products) and locate the product to buy.
Click Buy Now. The purchase wizard for your selected product starts.
Continue through the wizard and complete all sections until you reach the Order Details section. Note that a section is enabled only after you've completed the previous step.
In the Order Details section, click Save order.
Your order is saved and a confirmation message is displayed. You can open the draft order at any time from the Orders page and resume the purchase process.
In the SoftwareOne Marketplace, you can browse and choose from a wide range of subscription-based products from the Microsoft CSP and Adobe VIP Marketplace programs.
You can buy new products under an existing agreement with SoftwareOne, or create a new agreement.
Existing Agreement - When using an existing agreement, you have the flexibility to add new items and adjust the quantity of your current licenses.
New Agreement - You can establish a new agreement if you are new to SoftwareOne or if your procurement needs differ from your existing contracts.
When making a purchase, you might need to provide certain parameters and complete specific steps, depending on the software vendor.
For example, when ordering Microsoft 365 Online Services, you might need to choose if you want to create a new Microsoft tenant or use your existing account. Similarly, when buying Adobe licenses, you might need to provide details of the individual who will be your account administrator. The steps will differ based on the vendor.
Create new requests and manage your existing requests.
In the context of the Marketplace Platform, a request is a pre-sale inquiry created through the Request module. An inquiry represents questions about products, such as pricing, billing, product availability, and licensing.
You can access the Requests page by navigating to the main menu of the platform and selecting Marketplace > Requests.
From the Requests page, you can:
View all requests you've created along with the request status.
Change the status of your request to notify the vendor that your request is ready for their action.
Close your request after your query has been answered.
Add comments to the request and upload supporting documents for vendors and other members of your account.
State | Definition |
---|---|
These states are displayed as Status on the page. They are also displayed beside the order number on the details page.
State | Definition |
---|
For information on the Orders page, see .
Draft
The agreement is saved as a draft because the purchase order is saved for later during the ordering process.
Deleted
The draft agreement has been deleted because the draft purchase order associated with the agreement was deleted.
Provisioning
The agreement has been sent to the vendor and its pending fulfilment.
Failed
The agreement has failed because the purchase order was canceled by the vendor or SoftwareOne.
Active
The vendor has completed the purchase order and the agreement is active.
It has at least one active subscription and no open orders.
Updating
A business transaction or a change order is in progress for at least one subscription item within the agreement.
Terminated
The agreement has been terminated and it no longer contains an active subscription.
Draft | The order has been saved as a draft during the ordering process. |
Processing | The order has been created and is currently awaiting processing by the vendor. |
Querying | The ordering parameters have been updated by the vendor. The order now requires an action to be taken by the client account user. |
Completed | The order has been processed by the vendor. |
Failed | The order has been failed by the vendor or SoftwareOne. The failure reason is shown on the General tab of the order. |
Deleted | The draft purchase order has been deleted by a client account user. |
The Requests page, located under Marketplace > Requests, displays a list of your requests.
On this page, you can view the following details of each request:
Request - Displays the name and unique identifier for the request.
Requester - Displays the name of the person who created the request.
To - Displays the name of the vendor.
Product - Displays the product name for which the request is created.
Assignee - Displays the contact person assigned to the request.
Created - Displays the date and time when the request was created.
Updated - Displays the date and time when the request was updated.
Status - Displays the status of your request. For more information on the status, see Request States.
The details page of a request provides all the details about your request. You can open the details page by clicking the request on the Requests page.
When you open the details page, it displays the name of the product against which the request has been raised and the request status. You can also view general information about the request, such as the requester's name, vendor, and assignee.
The request details page is organized into several tabs, each providing specific information. The following tabs are available:
Activity - Displays the activity information, including the message history for the request. From this tab, you can also add a new message to the conversation.
Parameters - Displays all request parameters and their values, if available. The information is for viewing only and cannot be edited.
Attachments - Displays the files attached to the request. You can also add new attachments and manage existing attachments.
Details - Displays the date and time when the request was created. If the request was updated, the tab displays the timestamp when the request was last modified.
Create a request to contact a vendor through the SoftwareOne Marketplace.
If you require personalized assistance or have queries regarding a product, you can contact the vendor directly through the SoftwareOne Marketplace.
Before creating a request, note that you can contact a vendor only if they've enabled the option. If the option has been enabled, you'll see an Enquire Now, Contact Us, or a similar button on the Products page.
Follow these steps to create a new request:
Navigate to the Products page (Marketplace > Products) and find the listing from the catalog.
Click the option to contact the vendor. Alternatively, click the name of the product. When the details page of your selected product opens, click the required option in the upper right corner.
In the Request Details section, provide the details of your request and click Next.
In the Review Request section, review the information and click Submit Request.
Your request is submitted and assigned a Processing status. Click Close to close the page or click View Request to open the request's details page.
Add a message to the conversation.
You can use the Add Message option on the Activity tab if you need to reply to a vendor's message or send a new message. This option allows you to communicate with the vendor from within the platform.
Before adding a message to the conversation, note the following points:
Use this option only in those scenarios where you don't need to change the request's status.
Any message you add to the conversation will be visible to everyone in your Marketplace account.
You can add a message regardless of the request's status.
Follow these steps to add a new message:
Navigate to the Requests page (Marketplace > Requests). A list of your requests is displayed.
Select the relevant request to which you want to add the message. The details page of your selected request opens.
On the Activity tab, click Add message.
In Add Message, type your message. You can use the formatting options to style the text.
Click Add. Your message is added and displayed on the Activity tab.
In the Marketplace Platform, a request can have several states (also known as status).
The following diagram shows the possible states and the transition between these states:
These states are displayed as Status within the platform. They are also displayed beside the request name and ID on the details page.
Change the status of your request from Querying to Processing.
When you update your request, for example, by attaching documents, it's important to change the request status to Processing and send the request back to the vendor.
This action informs the vendor that you've replied to their query and the request is now ready for their review.
Before changing the status, note the following points:
You can change the status of your request to Processing only if the current status is Querying. If the request is already in Processing or Completed state, the option to change the status is unavailable.
Only change the status of your request to Processing once you've provided all the information and the request is ready for the vendor's review.
Follow these steps to set your request to Processing:
Navigate to the Requests page (Marketplace > Requests). A list of your requests is displayed.
Click the request you want to update. The details page of your selected request opens.
Make changes as necessary and then click Process.
In Process request, add an optional message and click Process.
The status of your request changes from Querying to Processing. If you added comments in the Process request dialog, your comments are displayed and visible to everyone on the Activity tab.
Upload a new file as an attachment or remove the existing file.
If you need to upload supporting documents, you can add those files as attachments to your request. You can also delete attachments associated with your request.
Before attaching a file, note the following points:
You can attach a file regardless of the request's status.
The file you want to upload must be in one of these formats, .pdf
, .pptx
, .doc
, or .xlsx
.
Follow these steps to attach a file to your request:
Navigate to the Requests page (Marketplace > Requests). A list of your requests is displayed.
Click the request you want to update. The details page of your selected request opens.
Select the Attachments tab and then click Add.
In Add attachments, do the following:
In the Name field, provide a file name.
In the Description field, add a brief description of your document.
In the Upload files section, click Select files to upload the file from your system or drag the file to the selection area.
Click Add.
The document is attached to the request and displayed on the Attachments tab.
A deleted file cannot be recovered.
Follow these steps to edit or delete an attachment:
From the Requests page (Marketplace > Requests), select the request you want to edit or delete. The details page of your selected request opens.
Select the Attachments tab.
Click the actions icon (•••) and select Edit or Delete as needed.
If you selected Edit, upload the new attachment in Edit attachment and then save your changes.
If you selected Delete, click Delete in the confirmation message to confirm the action.
The Subscriptions page, located under Marketplace > Subscriptions, displays all subscriptions you've ordered.
On this page, you can view the following subscription details:
Subscription - Displays the name and D of the subscription.
Agreement - Displays the name and ID of the agreement associated with the subscription.
Licensee - Displays the name of the individual or legal entity to whom the subscription license is issued.
Buyer - Displays the buyer associated with the subscription.
Seller - Displays the SoftwareOne legal entity that fulfilled the order and issued the invoice.
Renewal date - Displays the renewal date of your subscription.
SPx - Displays the estimated sales price of the subscription.
Status - Displays the current status of the subscription. For more information on the status, see Subscription States.
The details page of a subscription gives you in-depth information about your subscription. You can open the details page by clicking the subscription on the Subscriptions page.
The subscription details page is organized into several tabs, each providing specific information. It also contains a highlights panel displaying general information about the subscription, such as the subscription name and ID, vendor, and product. On the details page, you can also view the name of your subscription, its status, and the unique Marketplace ID.
The following tabs are available:
Items - Displays your ordered items. Use the Items tab to view the item-specific details, such as the item name and ID, the quantity of ordered items, and the sales price for each time.
Parameters - Displays the fulfillment parameters linked to the subscription, which can vary based on the parameter options enabled by the vendor.
Entities - Displays the details of the entities related to the subscription. Entities include licensees, buyers, and sellers. For each entity, you can view the name, marketplace ID, and address information.
Orders - Displays all orders associated with your subscription. Use the Orders tab to view the order-specific details, such as the order ID, type of order, date when the order was placed, and the sales price. Clicking an order opens up the details page of the order.
Details - Displays the client and vendor IDs associated with the subscription. You can also use this tab to view the date and time when the subscription was created and updated, along with the start and end date of the subscription. If the subscription fails, the failed date is also displayed.
The Subscriptions module in the Marketplace Platform is a single reference point for your subscriptions, allowing you to view and manage all of your purchased subscriptions.
A subscription refers to the ongoing provision of service under the terms and conditions detailed in your agreement. Subscriptions allow you to use a resource based on the number of licenses you order.
In the Marketplace Platform, subscriptions are renewed automatically by default, unless they are canceled.
You can access the Subscriptions page by navigating to the main menu of the platform and selecting Marketplace > Subscriptions.
From the Subscriptions page, you can:
View all of your subscriptions in one place, along with the estimated cost for each subscription. You can also use filters to find specific subscriptions that meet certain criteria.
Change the name of your subscription as needed to reflect the service.
Adjust the license quantity or the number of purchased items, while your subscription is in Active status.
Remove the default Marketplace ID assigned to your subscription and assign a unique identifier of your choice.
Submit a request to terminate a single or multiple subscriptions in your agreement.
Complete your request after it has been answered.
You can complete or close your request after it has been attended to, by either the vendor or SoftwareOne.
Before making a request complete, note that completed requests cannot be edited or reopened afterward.
Follow these steps to complete a request:
Navigate to the Requests page (Marketplace > Requests). The page displays all requests, including requests that are raised by other members of your account.
Select the request you want to complete. The details page of your selected request opens.
Click the down arrow next to Process and click Complete.
In the Complete request dialog, add your comments and click Complete.
Your request is completed and the Status column on the Requests page displays the updated status of your request.
If you added any comments while marking the request as complete, your comments are visible to everyone on the Activity tab.
Rename an active subscription.
In some cases, you might need to rename your subscription so you can find it easily in your list of subscriptions.
You can only rename subscriptions that are in the Active state.
Follow these steps to rename a subscription:
Navigate to the Subscriptions page (Marketplace > Subscriptions). A list of your subscriptions is displayed.
Click the subscription you want to rename. The details page of the subscription opens.
Click the down arrow next to Edit and select Rename subscription.
In Rename, enter the new name for the subscription and click Save.
Your subscription is renamed and the new name is visible across all pages that feature the subscription.
When a subscription is created, it is assigned a default ID. You can change the default ID as needed.
Follow these steps to edit the ID of your subscription:
Navigate to the Subscriptions page (Marketplace > Subscriptions). A list of your subscriptions is displayed.
Click the subscription you want to edit. The details page of your selected subscription opens.
Select the Details tab and click Edit.
In the Edit dialog, enter the new reference ID and click Save.
The ID is updated and the new value is reflected on all pages that display the subscription ID.
Terminate a single subscription.
You can terminate or cancel a subscription if you don't want it to renew automatically. A subscription can be canceled by creating a termination order for the subscription.
Termination orders are sent to vendors for approval. When the termination order for a subscription is completed, the subscription status will show as Terminated on the Subscriptions page.
Before terminating a subscription, note the following points:
You can only terminate subscriptions that are in the Active state.
Submitting a termination request doesn't guarantee the cancellation of your subscription. A subscription is terminated only after the vendor approves it.
Follow these steps to terminate a subscription:
Navigate to the Subscriptions page (Marketplace > Subscriptions). A list of your subscriptions is displayed.
Click the subscription you want to terminate. The details page of your selected subscription opens.
Click the down arrow next to Edit and select Terminate. The Terminate Subscription window opens.
In the Items section, review all the details and click Next.
In the Order details section, add your reference number and notes. This step is optional.
In the Review order section, click Place order. A termination order is created in the system.
The Summary section displays the confirmation and subscription status as Terminating. When the subscription is terminated, the status will change to Terminated.
Draft purchase orders can be accessed through the page.
State | Definition |
---|---|
You can only change the ID for subscriptions in the Active, Updating, Terminated, and Terminating states. For a description of these states, see .
Draft
The request is being created.
Processing
The request is pending a response from the vendor or SoftwareOne.
Querying
The vendor or SoftwareOne has updated the request.
It now requires an action to be taken by a client account user.
Complete
The request has been completed.
Subscriptions in the Marketplace Platform can be in multiple states (also known as status) during their lifecycle.
The following diagram shows the possible states and the transition between these states:
The subscription states are visible in the platform as Status. These states are also displayed as an icon beside the name of the subscription and its ID on the details page.
Set your order from the Querying state to Processing.
You might be asked to provide more information if there are errors in the information you provided during the purchase process, or if we require additional details to accept or process your order.
When an order needs your attention, its status is marked as Querying. You can check the General tab within the order's details page for a message indicating what needs to be corrected.
After you've taken the required action and fixed the parameters, you must click Process to change the order status from Querying to Processing. Changing the status informs the vendor that the order is now ready for their review.
Follow these steps to set your order to Processing:
Navigate to the Orders page (Marketplace > Orders). A list of your orders is displayed.
Click the relevant order. If you have a long list of orders, use filters to find orders with the Querying status.
Review the message in the header and fix the parameters as necessary. The following image shows an example message:
Click Process. The order status changes to Processing. If the Process button is unavailable, make sure you've fixed all errors in the Ordering parameters.
There might be situations where certain issues need to be fixed outside the Marketplace Platform. For example, when you need to accept a GDAP invite. In such scenarios, you must complete the necessary tasks and then return to the Marketplace Platform to move the order to the Processing state.
In the Marketplace Platform, an order is an object that signifies a business transaction under the framework of an established agreement.
An order could be a request to buy a new product, change the number of purchased items and subscriptions, or terminate a subscription or the entire agreement.
The following types of orders exist in the Marketplace Platform:
Purchase order - Represents an order that is created when you buy a new product or service under a new agreement.
Change order - Represents an order that is created when you change the subscription quantity, such as downsizing the license quantity or buying additional resources.
Terminate order - Represents an order that is created when you terminate a subscription. A termination order also implies an order where the entire agreement has been terminated and consequently, all subscriptions within that agreement are also terminated.
Through the Orders module, the platform offers a streamlined, easy-to-navigate order management system that provides visibility and allows you to manage your orders easily.
You can access the Orders page by navigating to the main menu of the platform and selecting Marketplace > Orders.
From the Orders page, you can:
View all of your orders across all vendors. The sorting and filtering options allow you to narrow down your orders and find them quickly.
View comprehensive information about an order and its associated details, such as items, parameters, entities, and subscriptions.
Delete orders in the Draft state.
Add new notes to your order and update existing notes.
View and download all attachments related to your order.
Change the default reference ID assigned to your order by the Marketplace Platform and add a new ID to maintain consistency.
Respond to queries and send the querying order back to the vendor.
The Orders page, located under Marketplace > Orders, gives you a complete list of your orders, including purchase orders, change orders, or terminate orders.
On this page, you can view the following order details:
Order - Displays the order number and the ID.
Type - Displays the order type. The possible values are Purchase, Change, and Terminate. For a description of these order types, see About Orders.
Agreement - Displays the name and ID of the agreement associated with the order.
Product - Displays the ordered product's logo, name, and marketplace ID.
Licensee - Displays the licensee's name and marketplace ID.
Buyer - Displays the buyer's name and marketplace ID.
Seller - Displays the seller's name and marketplace ID.
SPx - Displays the estimated sales price of the product.
Status - Displays the order status. For more information on the status, see Order States.
The details page of an order gives you in-depth information about your order. You can open the details page by clicking the order on the Orders page.
The details page of an order contains several tabs that display corresponding order information:
General - Displays additional information about your order.
Items - Displays the ordered items and the pricing information for each item. On this tab, you can also view the billing term, commitment term, quantity, and assigned subscriptions.
Parameters - Displays the Ordering and Fulfillment parameters associated with the product.
Entities - Displays the name and address of the licensee, buyer, and seller associated with the order.
Subscriptions - Displays the subscriptions associated with the order. For each subscription, you can also view the subscription term, the start and the renewal date, the estimated sales price, and the subscription status.
Notes - Displays the notes entered for the order during the purchase process. You can also edit the existing notes.
Attachments - Displays all files associated with your order. You can view additional details for each file, such as the file name, marketplace ID, document type, and description. You can also download your attachments.
Details - Displays the additional ID of each user related to the order, along with the date and time information.
State | Definition |
---|---|
Draft
The vendor has created the subscription but the order is not completed yet.
Active
The subscription is currently in use.
It has items attached to it in positive quantities.
Updating
A business transaction is in progress for the subscription.
This status applies to change orders submitted for at least one item attached to the subscription.
Terminating
A termination order is in progress for the subscription.
Terminated
The vendor has completed the termination order associated with the subscription and terminated the subscription.
Deleted
The draft subscription has been deleted by the vendor.