After your Adobe VIP account is migrated to Adobe VIP Marketplace, you'll be able to use the Marketplace Platform to purchase and manage your Adobe subscriptions. Fulfillment is fully automated so you can expect your orders to be completed quickly and reliably.
If you are currently purchasing through Adobe VIP, we recommend that you familiarize yourself with the differences between VIP Marketplace and VIP:
Capability | Changed? | VIP Marketplace | VIP |
---|---|---|---|
Adding licenses
Yes
SoftwareOne Marketplace (recommended) or Adobe Admin Console (see Purchase Authorisations)
SoftwareOne Order or Adobe Admin Console
Pay for licenses added through Admin Console
Yes
7 days
30 days
Returns
Yes
14 days after order date. No partial returns, no return exceptions
14 days after order date. Some partial returns, Some return exceptions
Renewal
Yes
Auto-renewal at anniversary date. You may opt-out of auto-renewal.
Manual renewal
Proration
Yes
Daily for added licenses against anniversary date
Monthly
Invoicing
Yes
Single, consolidated invoice per month
Single invoice per order
Market segment
No
Commercial, Government, and Education
Commercial, Government, and Education
Products
No
All VIP products including Enterprise
All VIP products including Enterprise
Commitment
No
1 year, 3 year, or Extended Terms
1 year, 3 year, or Extended Terms
Payment term
No
Paid upfront
Paid upfront
Pricing levels
No
Price levels 1 - 4 (Annual term). Price levels 12 - 14 (3 Year Commit).
Price levels 1 - 4 (Annual term). Price levels 12 - 14 (3 Year Commit).
License management
No
Adobe Admin Console
Adobe Admin Console