If you have configured buyers, but have not defined the split breakdown yet, 100% of the subscription billing is allocated to the Owner buyer in your agreement.
You can update the split to include additional buyers and allocate billing to those buyers. There are two ways to configure the split.
Method 1 - Using the Edit option on the subscription details page
Method 2 - Using the Details option on the Split billing tab within your agreement details
The Split billing tab on the subscription details page displays the allocation for all buyers and allows you to divide the billing across different buyers in your account.
Follow these steps to set up allocations:
On the Split billing tab, select Edit. The Edit split billing dialog opens.
Enter the allocation percentage or estimated license count for the required buyers and click Save. Make sure that 100% of the cost is allocated.
The updated split details are displayed on the Split billing tab of your subscription.
The Split billing tab within the agreement details page displays the allocation for your assigned buyers. Use the Details option for each buyer to adjust the billing percentage or the estimated license count.
Follow these steps to split the billing:
On the Agreements page, select the required agreement. Make sure that split billing is activated and buyers are configured.
Select the Split billing tab. Your selected buyers are displayed.
Click the Details option for the buyer for which you want to update the allocation.
In the Split billing details dialog, click the Edit option for the required subscription.
In Edit split details, choose whether you want to update the allocation % or the estimated license count. The allocation % option is selected by default, but you select ELC if required.
Allocation % - Select this option to split the subscription billing based on the percentage. For example, you can split the total allocation percentage of 100% between two buyers as 30% and 70% respectively.
ELC - Select this option to split the billing based on the license count. For example, if you have 12 subscription licenses you can split these between two buyers as 8 and 4 licenses respectively.
Enter a value based on the split percentage or license count and click Save. Make sure that 100% of billing or all licenses are allocated. Otherwise, the platform displays a message.
The allocation is updated for your selected buyer. Use the Buyer menu in the highlights panel to view the allocation details for the other buyers.
Click Close to return to the Split billing tab.
Do you want to make modifications to the split allocation?
Allocation percentages can be modified using the Edit split billing dialog. For instructions, see Edit split billing.
Split billing is a feature that allows you to divide the billing for your subscriptions among different buyers in your account.
Designed for organizations with multiple legal entities, split billing lets you select buyers and allocate billing for your subscriptions to different buyers. This enables cost-sharing and accurate tracking of consumption. It also ensures that each buyer is accountable for a share of the subscription cost based on usage.
You can divide the subscription costs easily by specifying percentages or estimated license count (ELC) for each buyer. Once defined, these details are used during invoicing to generate separate invoices for each entity. In cases where split billing is enabled but the split hasn't been defined, 100% of the billing is allocated to the default buyer in your agreement, also known as the Owner buyer.
The platform also lets you allocate billing when ordering additional subscription licenses. It means when creating a change order for an increase in subscription quantity, you can select buyers and allocate billing to those buyers.
In the Marketplace Platform, the following rules apply to split billing:
Split billing must be activated at the agreement level. Once activated, this feature cannot be deactivated.
After activating split billing, new purchases under the agreement are invoiced based on the allocation percentage or the specific buyer you've allocated the subscription billing to.
The ELC is indicative only. The Split billing feature is designed around allocation percentages, which means the platform always considers percentages during billing.
You can modify the allocation for your active subscriptions at any time. However, the changes will only take effect in your next billing cycle.
Buyers can only be removed from split billing if they have no configured allocation percentage. The platform doesn't allow you to remove buyers if an allocation percentage exists for those buyers.
Currently, only Adobe VIP Marketplace supports split billing.
You can activate split billing using the Split Billing option on the details page of your agreement. For instructions, see Activate split billing.
Once activated, the Split billing tab appears on the agreement’s details page.
By default, the buyer associated with the agreement is set as the Owner buyer, and 100% billing is allocated to the owner buyer. You can configure additional buyers using the Edit option. For more information, see Configure Buyers for Split Billing.
In the Marketplace Platform, change orders are created when you add more licenses to your subscription and place an order through the platform.
If split billing is active for your agreement, you can select buyers and assign billing to those buyers when placing the order.
Note that this method of split billing only works for certain products in our platform.
Follow these steps to split billing when ordering additional licenses:
Open the details page of the subscription and click Edit in the upper right. Make sure that split billing is activated for the agreement and buyers are configured.
Increase the quantity as needed in the New Qty field and click Next. In the following image, the quantity is updated from 30 to 40 for one of the items in the subscription.
Select the buyer you want to allocate the billing to.
Choosing None allocates the billing based on configured split percentages for this subscription.
Choosing a buyer allocates the billing according to the percentage set for this buyer.
Enter the reference information for this order and click Next to continue.
Review the information on each tab and click Place order to finalize.
Click View Order to navigate to the order details page. Otherwise, click Close.
After you've placed a change order, you might need to review your billing allocations. For instructions, see Review Split Billing Configuration.
When split billing is activated, the platform assigns 100% of the billing to the default buyer in your agreement, known as the Owner buyer.
You can configure additional buyers and distribute subscription costs across those buyers using the Edit option on the agreement details page.
When selecting buyers, there's no limit to the number of buyers you can select, meaning you can choose as many buyers as necessary to divide costs effectively. Follow these steps to configure buyers:
On the Split billing tab, click Edit.
In the Split billing dialog, select the buyers you wish to add. You can only select buyers that are linked to the seller of this agreement. Additionally, the Owner buyer is selected by default and you can't change it.
Click Save. Your newly added buyers will be displayed on the Split billing tab in your agreement.
Need to add more buyers or remove a buyer?
Open the details page of your agreement. Make sure that for the agreement.
Use the Edit option on the Split billing tab to manage buyers as necessary. For instructions, see .
The Review status on the Details tab of a change order indicates that a change has been made to the subscription.
When you see this status, it means that you need to review the split billing configuration for the subscription, as it may need adjustment.
You can review the allocation by clicking Edit. When the Edit dialog opens, review the details. If any changes are needed, you can update the split as necessary and then save your changes.
If you need to modify the list of buyers or adjust their allocation percentages after setting up split billing, you can easily do so through the interface.
After you've set up split billing, you can add new buyers and remove existing buyers as needed using the Edit option on the Split billing tab of your agreement.
When removing buyers, only those without an allocation percentage can be removed. This means you'll need to assign the allocation percentage to another buyer before removing them from split billing.
If an allocation exists for the buyers you wish to remove, the buyer checkbox will be unavailable, as shown in the following image:
This section describes how to update the allocation percentage using the subscription details page. You can also update the allocation via the agreement details page.
If you need to make any modifications to the allocation percentage for any of the buyers, you can edit the split billing details at any time.
Follow these steps to edit the allocation percentage for a buyer:
Open the details page of the required subscription.
On the Split billing tab, click Edit.
In the Edit split billing dialog, make the necessary changes to the allocation percentage or license count. Make sure that 100% is allocated across buyers.
Save your changes. The Split billing tab will display the updated allocation details. Note that the changes will only take effect in your next billing cycle.