If an account invitation is not accepted within seven days of being sent, the invitation link expires. Account administrators can generate a new invitation email and send it to the individual.
Note that the option to send a new invitation is only available for users with the Invitation expired status.
Follow the steps in this topic only if the individual's original invitation has expired and they see the following message upon clicking the invitation link:
If the original invitation link is still valid, you can either resend the original invitation email or copy the invitation link from the interface and share it with the person directly. For more information, see Resend Invitation and Copy Invitation Link.
Follow these steps to send a new invitation email:
On the Users page (Settings > Users), find the required individual. Make sure that their status is Invitation expired.
Click the actions icon (•••) and select Send new invitation.
A new invitation email is sent to the individual instantly and a confirmation message is displayed.
