We've updated the provisioning flow for Microsoft product purchase orders. Previously, the process was delayed by Granular Delegated Admin Privileges (GDAP) management, which could take up to 21 days. Now, the provisioning process will no longer wait for GDAP approval to complete the order. A time limit has been set, counting from the order creation in the Microsoft Partner Center, after which the order will be completed regardless of GDAP status.
Note that this does not remove the need for GDAP approval. For cases where approval is delayed or pending, services dependent on GDAP will remain inactive until approval is obtained. The sync process will be updated to handle such cases accordingly.
To enhance the efficiency and accuracy of purchase and change order fulfillment, updates have been made to the key validation processes. These improvements are designed to streamline the purchasing experience by reducing unnecessary delays and simplifying the workflow for existing users and accounts. The updates include:
Cart validation for existing users - Ensuring that the items in the cart meet the requirements for processing, providing a smoother purchasing and fulfillment experience.
Billing profile validation for existing accounts - Verifying that the Microsoft account billing profile is complete, reducing the risk of fulfillment delays.
Microsoft client Agreement (MCA) validation - Ensuring compliance with the Microsoft client Agreement, allowing for a more efficient order-handling process.
Removal of validation on ordering parameters for existing agreements - This change eliminates redundant checks on established agreements, speeding up order processing for returning clients.
These updates aim to improve the fulfillment process by minimizing manual interventions and enhancing the overall client journey for CSP orders in the Marketplace.
We have introduced an enhancement for existing CSP clients creating new agreements. clients can now use their vanity domain (like, <http://mybusiness.com>) as the principal domain, instead of the default mybusiness.onmicrosoft.com.
This enhancement allows the SoftwareOne Marketplace to support Microsoft’s effort to create a more customized and professional experience by enabling businesses to represent themselves using their branded domain throughout the agreement creation process. This enhances brand consistency but also simplifies domain management for clients with established vanity domains.
We are introducing new parameters to enhance the subscription fulfillment process, improving tracking, accuracy, and transparency in subscription management. The new parameters are as follows:
Last successful sync - This parameter stores the timestamp of the most recent successful synchronization, making it easier to monitor and resolve any sync-related issues.
Current seat quantities - This parameter tracks the current number of active seats in a subscription, providing real-time visibility into the active usage.
Scheduled seat quantities - This parameter stores the number of seats scheduled for future changes, ensuring that planned adjustments are properly documented and aligned with client expectations.
These updates will streamline subscription management, offering better control and oversight of active and scheduled seat quantities during the fulfillment process.
The CSP program allows you to purchase Microsoft subscriptions through the Marketplace Platform and self-manage those subscriptions.
To learn about the CSP program, see Microsoft Cloud Solution Provider.