In the Marketplace Platform, a request can have several states (also known as status).
The following diagram shows the possible states and the transition between these states:
These states are displayed as Status within the platform. They are also displayed beside the request name and ID on the details page.
| State | Definition |
|---|---|
Draft
The request is being created.
Processing
The request is pending a response from the vendor or SoftwareOne.
Querying
The vendor or SoftwareOne has updated the request.
It now requires an action to be taken by a client account user.
Complete
The request has been completed.