All pages
Powered by GitBook
1 of 1

Loading...

Create feedback

Create a new feedback entry

post

Creates a feedback entry with attachments using multipart form data.

Body
idstringOptional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
omittedstring[]Optional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
descriptionstring · nullableOptional

Gets or sets the description associated with the feedback.

idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
typestring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
ratinginteger · int32 · nullableOptional

Gets or sets the rating associated with the feedback.

notesstring · nullableOptional

Gets or sets the notes associated with the feedback.

internalNotesstring · nullableOptional

Gets or sets the internal notes associated with the feedback.

externalIdstring · nullableOptional

Gets or sets the externalId associated with the feedback.

metaDataany · nullableOptional

Gets the metadata as a JSON document (read-only).

idstringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
idstringOptional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
omittedstring[]Optional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
descriptionstring · nullableOptional

Gets or sets the description associated with the feedback.

idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
typestring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
ratinginteger · int32 · nullableOptional

Gets or sets the rating associated with the feedback.

notesstring · nullableOptional

Gets or sets the notes associated with the feedback.

internalNotesstring · nullableOptional

Gets or sets the internal notes associated with the feedback.

externalIdstring · nullableOptional

Gets or sets the externalId associated with the feedback.

metaDataany · nullableOptional

Gets the metadata as a JSON document (read-only).

attachmentsobject · FeedbackAttachmentRef[] · nullableOptional
⤷Circular reference to object · FeedbackAttachmentRef[]
idstringOptional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
omittedstring[]Optional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
typestring · enumOptionalPossible values:
filenamestringOptional

Represents the name of the file associated with the attachment.

Example: report.pdf
sizeinteger · int64 · nullableOptional

Indicates the size of the file in bytes.

Example: 102400
contentTypestringOptional

Represents the MIME type of the file content.

Example: application/pdf
namestringOptional

Represents the name this attachment.

descriptionstring · nullableOptional

Represents the description this attachment.

filestring · binaryOptional
Responses
201

Created

application/json
idstringOptional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
omittedstring[]Optional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
descriptionstring · nullableOptional

Gets or sets the description associated with the feedback.

idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
typestring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
ratinginteger · int32 · nullableOptional

Gets or sets the rating associated with the feedback.

notesstring · nullableOptional

Gets or sets the notes associated with the feedback.

internalNotesstring · nullableOptional

Gets or sets the internal notes associated with the feedback.

externalIdstring · nullableOptional

Gets or sets the externalId associated with the feedback.

metaDataany · nullableOptional

Gets the metadata as a JSON document (read-only).

idstringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
idstringOptional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
omittedstring[]Optional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
descriptionstring · nullableOptional

Gets or sets the description associated with the feedback.

idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
typestring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
statusstring · enumOptionalPossible values:
ratinginteger · int32 · nullableOptional

Gets or sets the rating associated with the feedback.

notesstring · nullableOptional

Gets or sets the notes associated with the feedback.

internalNotesstring · nullableOptional

Gets or sets the internal notes associated with the feedback.

externalIdstring · nullableOptional

Gets or sets the externalId associated with the feedback.

metaDataany · nullableOptional

Gets the metadata as a JSON document (read-only).

attachmentsobject · FeedbackAttachmentRef[] · nullableOptional
⤷Circular reference to object · FeedbackAttachmentRef[]
idstringOptional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
atstring · date-time · nullableOptional
idstringOptional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
omittedstring[]Optional
namestringOptional
iconstring · nullableOptional
revisioninteger · int32Optional
typestring · enumOptionalPossible values:
filenamestringOptional

Represents the name of the file associated with the attachment.

Example: report.pdf
sizeinteger · int64 · nullableOptional

Indicates the size of the file in bytes.

Example: 102400
contentTypestringOptional

Represents the MIME type of the file content.

Example: application/pdf
namestringOptional

Represents the name this attachment.

descriptionstring · nullableOptional

Represents the description this attachment.

400

Bad Request

application/json
typestring · nullableOptional
titlestring · nullableOptional
statusinteger · int32 · nullableOptional
detailstring · nullableOptional
instancestring · nullableOptional
Other propertiesanyOptional
403

Forbidden

application/json
typestring · nullableOptional
titlestring · nullableOptional
statusinteger · int32 · nullableOptional
detailstring · nullableOptional
instancestring · nullableOptional
Other propertiesanyOptional
500

Internal Server Error

No content

post/public/v1/helpdesk/feedback
POST /public/v1/helpdesk/feedback HTTP/1.1
Host: api.platform.softwareone.com
Content-Type: multipart/form-data
Accept: */*
Content-Length: 1751

{
  "feedback": {
    "id": "text",
    "audit": {
      "created": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "updated": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      }
    },
    "$meta": {
      "omitted": [
        "text"
      ]
    },
    "name": "text",
    "icon": "text",
    "revision": 1,
    "description": "text",
    "requester": {
      "id": "text",
      "name": "text",
      "icon": "text",
      "revision": 1
    },
    "account": {
      "id": "text",
      "name": "text",
      "icon": "text",
      "revision": 1,
      "type": "Client",
      "status": "Active"
    },
    "status": "Submitted",
    "rating": 1,
    "notes": "text",
    "internalNotes": "text",
    "externalId": "text",
    "metaData": null,
    "attachments": [
      {
        "id": "text",
        "icon": "text",
        "revision": 1,
        "feedback": {
          "id": "text",
          "audit": {
            "created": {
              "at": "2026-01-01T00:00:00.000Z",
              "by": {
                "id": "text",
                "name": "text",
                "icon": "text",
                "revision": 1
              }
            },
            "updated": {
              "at": "2026-01-01T00:00:00.000Z",
              "by": {
                "id": "text",
                "name": "text",
                "icon": "text",
                "revision": 1
              }
            }
          },
          "$meta": {
            "omitted": [
              "text"
            ]
          },
          "name": "text",
          "icon": "text",
          "revision": 1,
          "description": "text",
          "requester": {
            "id": "text",
            "name": "text",
            "icon": "text",
            "revision": 1
          },
          "account": {
            "id": "text",
            "name": "text",
            "icon": "text",
            "revision": 1,
            "type": "Client",
            "status": "Active"
          },
          "status": "Submitted",
          "rating": 1,
          "notes": "text",
          "internalNotes": "text",
          "externalId": "text",
          "metaData": null,
          "attachments": "[Circular Reference]"
        },
        "file": {
          "id": "text",
          "audit": {
            "created": {
              "at": "2026-01-01T00:00:00.000Z",
              "by": {
                "id": "text",
                "name": "text",
                "icon": "text",
                "revision": 1
              }
            },
            "updated": {
              "at": "2026-01-01T00:00:00.000Z",
              "by": {
                "id": "text",
                "name": "text",
                "icon": "text",
                "revision": 1
              }
            }
          },
          "$meta": {
            "omitted": [
              "text"
            ]
          },
          "name": "text",
          "icon": "text",
          "revision": 1,
          "type": "Icon",
          "filename": "report.pdf",
          "size": 102400,
          "contentType": "application/pdf"
        },
        "name": "text",
        "description": "text"
      }
    ]
  },
  "file": "binary"
}
{
  "id": "text",
  "audit": {
    "created": {
      "at": "2026-01-01T00:00:00.000Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    },
    "updated": {
      "at": "2026-01-01T00:00:00.000Z",
      "by": {
        "id": "text",
        "name": "text",
        "icon": "text",
        "revision": 1
      }
    }
  },
  "$meta": {
    "omitted": [
      "text"
    ]
  },
  "name": "text",
  "icon": "text",
  "revision": 1,
  "description": "text",
  "requester": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1
  },
  "account": {
    "id": "text",
    "name": "text",
    "icon": "text",
    "revision": 1,
    "type": "Client",
    "status": "Active"
  },
  "status": "Submitted",
  "rating": 1,
  "notes": "text",
  "internalNotes": "text",
  "externalId": "text",
  "metaData": null,
  "attachments": [
    {
      "id": "text",
      "icon": "text",
      "revision": 1,
      "feedback": {
        "id": "text",
        "audit": {
          "created": {
            "at": "2026-01-01T00:00:00.000Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          },
          "updated": {
            "at": "2026-01-01T00:00:00.000Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          }
        },
        "$meta": {
          "omitted": [
            "text"
          ]
        },
        "name": "text",
        "icon": "text",
        "revision": 1,
        "description": "text",
        "requester": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        },
        "account": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1,
          "type": "Client",
          "status": "Active"
        },
        "status": "Submitted",
        "rating": 1,
        "notes": "text",
        "internalNotes": "text",
        "externalId": "text",
        "metaData": null,
        "attachments": [
          "[Circular Reference]"
        ]
      },
      "file": {
        "id": "text",
        "audit": {
          "created": {
            "at": "2026-01-01T00:00:00.000Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          },
          "updated": {
            "at": "2026-01-01T00:00:00.000Z",
            "by": {
              "id": "text",
              "name": "text",
              "icon": "text",
              "revision": 1
            }
          }
        },
        "$meta": {
          "omitted": [
            "text"
          ]
        },
        "name": "text",
        "icon": "text",
        "revision": 1,
        "type": "Icon",
        "filename": "report.pdf",
        "size": 102400,
        "contentType": "application/pdf"
      },
      "name": "text",
      "description": "text"
    }
  ]
}