The chat ID is provided in the route.
The chat link ID.
Flag indicates whether participant should be notified of new messages in the chat.
Content of the chat message.
Set to true when the message should be considered deleted
Flag indicates whether participant should be notified of new messages in the chat.
Content of the chat message.
Set to true when the message should be considered deleted
Content of the chat message.
Set to true when the message should be considered deleted
Represents the URI for link.
Represents the ObjectId for link.
Content of the chat message.
Set to true when the message should be considered deleted
Represents the URI for link.
Represents the ObjectId for link.
OK
Flag indicates whether participant should be notified of new messages in the chat.
Content of the chat message.
Set to true when the message should be considered deleted
Flag indicates whether participant should be notified of new messages in the chat.
Content of the chat message.
Set to true when the message should be considered deleted
Content of the chat message.
Set to true when the message should be considered deleted
Represents the URI for link.
Represents the ObjectId for link.
Content of the chat message.
Set to true when the message should be considered deleted
Represents the URI for link.
Represents the ObjectId for link.
Forbidden
Not Found
Internal Server Error
No content
PUT /public/v1/helpdesk/chats/{chatId}/links/{id} HTTP/1.1
Host: api.platform.softwareone.com
Content-Type: application/json
Accept: */*
Content-Length: 1606
{
"id": "text",
"audit": {
"created": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"updated": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"deleted": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
}
},
"$meta": {
"omitted": [
"text"
]
},
"name": "text",
"icon": "text",
"revision": 1,
"message": {
"id": "text",
"audit": {
"created": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"updated": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"deleted": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"madePublic": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"madePrivate": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
}
},
"$meta": {
"omitted": [
"text"
]
},
"revision": 1,
"chat": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1,
"type": "Direct"
},
"sender": {
"id": "text",
"revision": 1,
"muted": true,
"status": "Active"
},
"content": "text",
"visibility": "Public",
"isDeleted": true,
"links": [
{
"id": "text",
"name": "text",
"icon": "text",
"revision": 1,
"message": "[Circular Reference]",
"uri": "text",
"objectId": "text"
}
],
"identity": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
},
"replyTo": {
"id": "text",
"revision": 1,
"content": "text",
"visibility": "Public",
"isDeleted": true
}
},
"chat": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1,
"type": "Direct"
},
"uri": "text",
"objectId": "text"
}{
"id": "text",
"audit": {
"created": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"updated": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"deleted": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
}
},
"$meta": {
"omitted": [
"text"
]
},
"name": "text",
"icon": "text",
"revision": 1,
"message": {
"id": "text",
"audit": {
"created": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"updated": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"deleted": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"madePublic": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
},
"madePrivate": {
"at": "2026-01-01T00:00:00.000Z",
"by": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
}
}
},
"$meta": {
"omitted": [
"text"
]
},
"revision": 1,
"chat": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1,
"type": "Direct"
},
"sender": {
"id": "text",
"revision": 1,
"muted": true,
"status": "Active"
},
"content": "text",
"visibility": "Public",
"isDeleted": true,
"links": [
{
"id": "text",
"name": "text",
"icon": "text",
"revision": 1,
"message": "[Circular Reference]",
"uri": "text",
"objectId": "text"
}
],
"identity": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1
},
"replyTo": {
"id": "text",
"revision": 1,
"content": "text",
"visibility": "Public",
"isDeleted": true
}
},
"chat": {
"id": "text",
"name": "text",
"icon": "text",
"revision": 1,
"type": "Direct"
},
"uri": "text",
"objectId": "text"
}