Create queue

POST /public/v1/helpdesk/queues HTTP/1.1
Host: api.platform.softwareone.com
Content-Type: multipart/form-data
Accept: */*
Content-Length: 1650

{
  "queue": {
    "id": "text",
    "audit": {
      "created": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "updated": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "deleted": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "activated": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      },
      "disabled": {
        "at": "2026-01-01T00:00:00.000Z",
        "by": {
          "id": "text",
          "name": "text",
          "icon": "text",
          "revision": 1
        }
      }
    },
    "$meta": {
      "omitted": [
        "text"
      ]
    },
    "name": "text",
    "icon": "text",
    "revision": 1,
    "longDescription": "text",
    "shortDescription": "text",
    "externalId": "text",
    "status": "Disabled",
    "default": true,
    "internal": true,
    "account": {
      "id": "text",
      "audit": {
        "created": {
          "at": "2026-01-01T00:00:00.000Z",
          "by": {
            "id": "text",
            "name": "text",
            "icon": "text",
            "revision": 1
          }
        },
        "updated": {
          "at": "2026-01-01T00:00:00.000Z",
          "by": {
            "id": "text",
            "name": "text",
            "icon": "text",
            "revision": 1
          }
        }
      },
      "$meta": {
        "omitted": [
          "text"
        ]
      },
      "name": "text",
      "icon": "text",
      "revision": 1,
      "type": "Client",
      "status": "Active",
      "externalIds": {
        "pyraTenantId": "123e4567-e89b-12d3-a456-426614174000"
      },
      "externalId": "text",
      "externalName": "text",
      "address": {
        "addressLine1": "text",
        "addressLine2": "text",
        "postCode": "text",
        "city": "text",
        "state": "text",
        "country": "text"
      },
      "technicalSupportEmail": "text",
      "website": "text",
      "description": "text",
      "groups": [
        {
          "id": "text",
          "name": "text",
          "revision": 1,
          "description": "text",
          "logo": "text",
          "isDefault": true
        }
      ],
      "eligibility": {
        "client": true,
        "partner": true
      },
      "defaultLanguageCode": "text"
    },
    "statistics": {
      "totalCases": 1,
      "openCases": 1
    },
    "isDeleted": true
  },
  "icon": "binary"
}