Purchase Process via Marketplace
Ordering AWS through Marketplace enables you to leverage the power of AWS cloud computing with the expertise of SoftwareOne.
By combining AWS with SoftwareOne's Cloud Managed Essentials services, you can achieve enhanced scalability, cost-effectiveness, and sustainability, ultimately unlocking the true potential of cloud technology. SoftwareOne also ensures a smooth AWS cloud experience with managed services, automation, and support.
This guide describes the overall process for successfully placing an AWS order through the SoftwareOne Marketplace.
Getting started
As a SoftwareOne client or partner, you can easily order AWS services through the Marketplace Platform. To get started:
Sign in to the SoftwareOne Marketplace.
Navigate to the Products page.
Locate and select the Amazon Web Services product.
On the details page, review the product information. Then, select Buy now to start the ordering process.
Purchase process
Ordering AWS for the first time requires completing a guided purchase wizard and creating a new agreement.
Create a new agreement
Select Create agreement to start creating your new agreement.
Select a licensee
Choose an existing licensee or create a new one if needed.
Choose your AWS account setup
Decide how you want AWS to be connected to SoftwareOne. The following options are available:
Transfer an existing AWS account - This option is selected by default. If you already have an AWS account, you can transfer it to SoftwareOne for management and billing.
Create a new AWS Account - If you don't have an AWS account, follow the on-screen instructions to create one. Once created, return to the purchase wizard and select the option to transfer the newly created account.
Provide AWS account details
Provide the following information:
Your 12-digit AWS Management Account ID.
Details of a Technical Contact within your organization. This person may be contacted by SoftwareOne during deployment if necessary.
Choose a support model
You must choose how you want to receive support.
The following options are available:
SoftwareOne Enterprise Support for AWS - This option allows you to receive technical support directly from SoftwareOne.
AWS Resold Support - This option lets you continue using AWS support as currently configured. It means you must contact AWS directly for troubleshooting and operational assistance.
To learn more about these two support options, see AWS support levels.
View Cost Management options
You are presented with Cost Management options.
Currently, two options are selected by default, including FinOps for Cloud and AWS Native Cost Management tooling, and these cannot be changed.
Select supplementary services (Optional)
A list of additional services offered by SoftwareOne is displayed. You can select a service name and add it to your order.
At this stage, you are only indicating your interest in receiving more information. A SoftwareOne representative will contact you for further discussion.
View items
This step displays the AWS Service item added to your agreement.
This item is a billing placeholder. It carries no cost or quantity and is used for invoicing and contract structuring.
Add details or reference information
In this step, you can add additional details, such as IDs and notes. You can also provide a name for your agreement.
Review and accept terms
Before submitting your order, review the summary page carefully. It includes:
Buyer details
Licensee details
Seller details
Currency
Full Terms and Conditions
By placing the order, you confirm acceptance of the Terms and Conditions listed in the footer.
Place order
Select Place Order to submit your order. Once the order is submitted, you can view your detailed order summary.
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