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This tutorial walks you through the steps required to add a new Microsoft product to your CSP agreement.
In this scenario, we’ll be adding Microsoft Power BI, but you can follow these instructions to add any Microsoft product to your existing agreement.
Before starting this tutorial, make sure that the CSP agreement you want to add the product to is Active. You can check the agreement status on the Agreements page as well as its details page.
You should also know how to navigate the platform to access your agreements & orders and apply filters.
Sign in to your account and navigate to the Agreements page.
On the Agreements page, select the required CSP agreement.
On the agreement details page, click Buy more.
The purchase wizard starts and the Items step of the wizard is displayed.
In the Items step, click Add items. A new window (also called Select items) will open displaying the available products that are available for you to order under this agreement.
Use filters to find the product you need. In this example, we'll search for Power BI using the following steps:
Click Add another condition and then use the dropdown to make the following selections:
Select Product Item Name.
Set the filter to Contains.
Type the name of the required product (in this case, Power BI).
Close the filter box.
Select all the individual items from the list. You can select multiple checkboxes.
When selecting items, be sure to verify the billing terms and the duration of the subscription.
Click Add items. Your selected items are added to the agreement, and the Select items step is displayed again.
Set the quantity of your newly added items in the New qty field and click Next.
In this step, you can also increase the quantities of your existing subscriptions.
Complete the remaining steps in the purchase wizard as follows:
In the Details step, add the additional ID and notes for your order and click Next. Note that it's optional to provide these details.
In the Review order step, verify the information and click Place order to finalize placing your order.
Click View details to go to the order details page or click Close to close the page.
You can check the status of your new order on the Orders page or in the Orders tab on the agreement details page.
Note that once you place the order, the agreement status changes from Active to Updating. You will not be able to place any additional orders under this agreement until your current order has been processed and the agreement status is changed back to Active.
Click the Filter option in the grid.
This tutorial shows how to order additional Microsoft 365 subscriptions by placing a change order through the platform.
In this scenario, we'll use an existing agreement to order more licenses.
Before starting this tutorial, make sure that the agreement you want to use is in the Active state.
Navigate to the Products page (Marketplace > Products) and select Microsoft 365 Business, Enterprise & Apps - Commercial.
Click Buy now on the details page.
Select an active agreement from the list of your agreements and click Next.
You'll be directed to the Items step in the purchase wizard.
To change the number of licenses, under New qty, enter the total number of licenses you want. For example, if you have 1 license and you want to add 3 more, enter the new quantity as 4.
Click Next to continue.
Enter the additional ID and notes for your order and click Next.
Review the order details and click Place order to finlaize the purchase.
Review your order summary and the latest status message.
Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
Microsoft 365 is a software product that gives you access to different apps and cloud-based services. With Marketplace Platform, you can easily order new Microsoft Office 365 subscriptions and manage the existing ones.
Browse the following topics to learn about Microsoft Office 365 subscriptions.
This tutorial walks you through the steps required to order a Microsoft 365 subscription by setting up a new agreement.
In this scenario, you'll be setting up a new Microsoft tenant.
Before starting this tutorial, make sure you have the following:
A licensee in the active state or permission to create a new licensee if you don't want to use an existing active licensee. Licensee selection is required when setting up a new agreement.
Your company details, like the company name, registration ID, and address. These details are required for creating a new Microsoft tenant.
The contact details of the person who will manage your Microsoft account.
On the Products page (Marketplace > Products), select Microsoft 365 Business, Enterprise & Apps - Commercial.
Click Buy now in the upper right on the details page. The purchase wizard starts and the Select agreement step of the wizard is displayed.
Click Create agreement to set up your new agreement in the platform.
Choose the licensee you want to use for this agreement. In this tutorial, we'll select an existing licensee, but you can add a new licensee by clicking Add licensee. For more information, see Create Licensee.
Click Next.
Select Create new cloud account to create a new organisation tenant with Microsoft and establish a relationship with SoftwareOne.
Click Next.
(Optional) Click Access tenant name availability tool to check if the name you want to provide for the new Microsoft cloud account is available.
Enter the tenant name you want to use on the onmicrosoft.com domain. Make sure that the name doesn't include punctuation marks or spaces.
Click Next. The platform validates the details you entered.
Fill out the contact form and click Next. You'll need to provide the following details:
Company name.
Company registration ID or tax number.
Company address, including city and zip/postal code.
Contact details of the person who will manage your account.
These fields are enabled only after the platform validates your Microsoft tenant details.
Enter the contact details of your support administrator and choose your preferred support language.
Click Next.
Choose the items you want to order and then click Add items. You can select multiple items. When the items are added, the Select items section is displayed.
Review and adjust the license quantity as required and click Next to continue.
Add the additional IDs and notes associated with this purchase, and click Next.
Review the details of your order. Make sure to read the terms and conditions associated with this purchase, including the privacy statement. By placing the order, you accept all terms.
Click Place order to complete your purchase.
View your order summary and the latest status message. Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
After your order is submitted for processing, we'll confirm your Microsoft tenant and create your new subscription.
This tutorial shows how to cancel a Microsoft subscription by placing a termination order for the specific subscription. In this tutorial, we'll terminate a Microsoft 365 subscription, but you can follow these steps for any product.
Before starting this tutorial, make sure that the subscription you want to terminate is active. You can check the subscription status on the Subscriptions page.
You must also be familiar with how to navigate the platform to view and manage your subscriptions.
Open the details page of the subscription you wish to terminate.
Click the chevron in the upper right and select Terminate.
The Terminate subscription wizard starts and the Items step of the wizard is displayed.
Review the details in the Items step to ensure that the quantity of the subscription you want to terminate is zero. Click Next.
In the Details step, enter the reference information as needed and then click Next.
In the Review step, click Place Order to place your termination order for the subscription.
Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
The termination order is submitted to the vendor for processing. You can view the latest status message on the details page of the termination order.
Order additional Microsoft Azure subscriptions using an existing agreement.
If you already have an active agreement and want to order additional Azure subscriptions under the same agreement, you can place a change order.
Before starting this tutorial, make sure that the agreement you want to use is in the Active state.
Navigate to the Products page (Marketplace > Products) and click Microsoft Azure.
Click Buy now on the details page.
The purchase wizard starts and the Select agreement section of the wizard is displayed.
Select an active agreement from the list of your agreements and click Next.
You'll be directed to the Select Items section of the purchase wizard.
Click Add items to add the new Azure subscription to your order. Click Next.
For Microsoft Azure, there is only one item, with no associated cost. When using Azure services, pay-as-you-go charges are generated against the subscription.
Enter the reference information as needed and click Next.
Review the details of your change order and click Place order to complete your purchase.
Review your order summary and the latest status message.
Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
Order a Microsoft Azure subscription through the Marketplace Platform.
This tutorial shows how to order a Microsoft Azure subscription by setting up a new agreement and a new Microsoft tenant.
Before starting this tutorial, make sure you have the following:
Details, such as your company name, registration ID, and address. You'll need to provide these details when creating the new Microsoft tenant.
Contact details of the person who will manage your account.
Navigate to the Products page and click Microsoft Azure.
Click Buy now on the details page.
The purchase wizard starts and the Select agreement section of the wizard is displayed.
Click Create new agreement to set up your new agreement.
Click Next.
Choose whether you want to create a new Microsoft account or use your existing account. In this tutorial, we'll create a new cloud account by selecting Create new cloud account, as shown in the following image.
Click Next.
(Optional) Click Access tenant name availability tool to check the availability of tenant names from Microsoft.
Enter your preferred domain name (also known as tenant name) in Primary domain name.
Fill out the required fields and click Next.
Select Azure Essentials or Azure Advanced, depending on the level of service you require for Microsoft Azure.
Click Next.
When you select Azure Essentials or Azure Advanced, all add-ons offered as part of the Azure services are displayed. All service add-ons are selected by default and you cannot change them.
Click Next.
Enter the contact you want to use for support and your preferred support language.
Click Next.
Choose the Azure subscription and click Add items to add it to your order. For Microsoft Azure, there is only one item, with no associated cost. When using Azure services, pay-as-you-go charges are generated against the subscription.
Enter the reference information as needed and click Next.
Review the details of your order. Make sure to read all terms and conditions, including the privacy statement. By placing the order, you accept all terms.
Click Place order to complete your purchase.
Review your order summary and the latest status message.
Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
Order a Microsoft Azure subscription by connecting your existing Microsoft account.
This tutorial shows how to order a Microsoft Azure subscription by setting up a new agreement and connecting your existing Microsoft tenant.
Before starting this tutorial, make sure you have the following:
Your Microsoft tenant name.
The contact details of the person who will manage your account.
Navigate to the Products page and click Microsoft Azure.
Click Buy now on the details page.
The purchase wizard starts and the Select agreement section of the wizard is displayed.
Click Create new agreement to set up your new agreement.
Click Next.
Choose whether you want to create a new Microsoft account or use your existing account. In this tutorial, we'll select Connect existing cloud account, as shown in the following image.
Click Next.
(Optional) Click Access tenant name availability tool to check the availability of tenant names from Microsoft.
Enter your preferred domain name (also known as tenant name) in the Primary domain name field.
Fill out the required fields and click Next.
Select Azure Essentials or Azure Advanced, depending on the level of service you require for Azure. In this tutorial, we'll select Azure Essentials, as shown in the following image.
Click Next to continue.
When you select Azure Essentials or Azure Advanced, all add-ons offered as part of the Azure services are displayed. All service add-ons are selected by default and you cannot change them.
Click Next.
Enter the contact you want to use for support and your preferred support language.
Click Next to continue.
Select the Azure subscription item and click Add items to add it to your order. Note that for Microsoft Azure, there is only one item, with no associated cost. When using Azure services, pay-as-you-go charges are generated against the subscription.
Click Next to continue.
Enter the reference information as needed and click Next.
Review the details of your order and make sure to read the terms using the links in the footer.
Click Place order to complete your purchase.
Review your order summary and the latest status message.
Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
This tutorial shows how to order a Microsoft 365 subscription for an existing tenant.
In this scenario, you'll set up a new Marketplace agreement and then connect your existing Microsoft tenant.
Before starting this tutorial, make sure you have the following:
Your Microsoft tenant name.
Navigate to the Products page (Marketplace > Products) and select Microsoft 365 Business, Enterprise & Apps - Commercial.
Click Buy now on the details page.
The purchase wizard starts and the Select agreement section displays.
Click Create new agreement to set up your new agreement.
Click Next.
Select Connect existing cloud account and click Next.
Enter your existing Microsoft domain and the details of your contact person who will receive updates about this order. Click Next.
Enter the contact you want to use for support and your preferred support language. The contact details are populated from the Licensee information, but you can change the details if required.
Click Next.
Choose the required items and click Add items to add those items to your order. You can select multiple items as shown in the following image.
Update the quantity as needed and then click Next.
(Optional) Add your order and agreement details as necessary so you can identify them easily.
Click Next.
Review the details of your order and make sure to read all terms and conditions, including the privacy statement. By placing the order, you accept all terms.
Click Place order to complete your purchase.
Review your order summary and the latest status message.
Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
After your order is submitted for processing, we'll create your new subscription under your existing tenant.
In this tutorial, you will learn how to terminate all of your Microsoft subscriptions that are associated with a specific agreement.
As subscriptions are tied to agreements, the only way you can cancel all the subscriptions is by placing a termination order for that agreement.
Before starting this tutorial, make sure that the agreement you wish to terminate is active. Agreements in any other state cannot be terminated.
You must also be familiar with how to navigate the platform to find and access the required agreement.
On the agreements page, locate the agreement containing the subscriptions you want to terminate.
Click the agreement name. The following image shows an example agreement:
The Terminate agreement wizard launches and the Items step of the wizard is displayed.
In the Items step, review the details to make sure that all subscriptions have zero quantity. Click Next.
Enter the optional reference information and click Next.
In the Review order step, click Next to place the termination order for the agreement.
Click View order to navigate to the order details page. Otherwise, click Close to close the Summary page.
A termination order is created for the agreement and submitted to the vendor for processing.
After you place the order, the agreement status changes from Active to Updating. You will not be able to place any additional orders under this agreement.
Once the termination order is processed, the status of the agreement and all subscriptions within the agreement will change to Terminated.
A licensee in the active state or permission to (if you don't want to use an existing licensee). You'll need to select the licensee when setting up the new agreement.
Choose the licensee you want to use. In this tutorial, we'll select an existing licensee, as shown in the following image. However, you can add a new licensee by clicking Add licensee and following the instructions in .
A licensee in the active state or permission to (if you don't want to use an existing licensee). You'll need to select the licensee when setting up the new agreement.
Choose the licensee you want to use. In this tutorial, we'll select an existing licensee, as shown in the following image. However, you can add a new licensee by clicking Add licensee and following the instructions in .
A Marketplace licensee in the active state or permission to (if you don't want to use an existing licensee). You'll need to select the licensee when you are creating the agreement.
Choose the licensee you want to use. In this tutorial, we'll select an existing licensee, as shown in the following image. However, you can add a new licensee by clicking Add licensee and following the instructions in .
Click the down arrow in the upper right and select Terminate.
Order Microsoft 365 Subscription (New Tenant)
Order a Microsoft 365 subscription for a new Microsoft tenant.
Order Microsoft 365 Subscription (Existing Tenant)
Order a 365 subscription for an existing Microsoft tenant.
Buy More Licenses for Microsoft 365 Subscription
Buy more licenses for your 365 subscription.
Add New Product to Your CSP Agreemen
Add a new Microsoft product to your CSP agreement.
Terminate All Subscriptions
Cancel all subscriptions and terminate your agreement.
Terminate a Single Subscription
Cancel a subscription within an agreement.
This tutorial shows how to order a Microsoft Perpetual Software license. Perpetual licenses are licenses requiring a one-time payment. They are the licenses for which you pay upfront and then use the software indefinitely.
To order a perpetual license, you'll need to create a purchase order. Purchase orders are orders placed under a new agreement.
In this tutorial, we will assume that you are using an existing licensee and setting up a new Microsoft tenant.
Before starting this tutorial, make sure you are familiar with the key concepts. You will also need:
A licensee in the active state. Licensees are required for setting up a new agreement.
Your company details, like the company name, registration ID, and address. These details are required when setting up a new Microsoft tenant.
The contact details of the person who will manage your Microsoft account.
In this step, start the purchase wizard to begin the ordering process.
Sign in to your account and navigate to the Products page. The page is located under Marketplace in the main menu.
On the Products page, select the required perpetual software product. In this tutorial, we'll select Microsoft Perpetual Software for Education.
On the product details page, click Buy now in the upper right. The purchase wizard starts.
In this step, choose the required licensee and then click Next.
If you don't wish to use an existing licensee, you can add a new licensee by clicking Create licensee. Note that if you choose to add a new licensee, you'll be directed to the Licensees page. As a result, the purchase wizard will close and you'll need to start it again.
In this step, do the following:
Enter the tenant name you want to use on the onmicrosoft.com domain and click Next. Make sure that the name doesn't include punctuation marks or spaces. To check whether your tenant name is still available, use Access tenant name availability tool.
Fill out the contact form and click Next. You'll need to provide the following details:
Company name.
Company registration ID or tax number.
Company address, including city and zip/postal code.
Contact details of the person who will manage your account.
Once you have placed your order, we will verify the order details, including the Microsoft tenant ID. If there are issues with your order, the order details page will provide information about the problem and any actions you may need to take.
After your order is complete and your license has been successfully set up, you'll be able to download your license keys from the Microsoft admin portal. For download instructions, see Microsoft's documentation: Download software and product license keys.
The Marketplace Platform lets you purchase perpetual licenses to Microsoft software, such as Skype for Business and SQL Server, within the Cloud Solution Provider (CSP) program.
Browse the following topics to learn about ordering new perpetual software subscriptions by creating an agreement, or adding more one-time items to an existing agreement.
If you already have an agreement for a perpetual software product and you wish to add more one-time software items to the same agreement, you can do so by creating a change order.
This tutorial will guide you through the process of creating a change order by adding a one-time item called Windows Server 2025.
Before starting this tutorial, make sure that your agreement is in the Active state. You can check the agreement status on the Agreements page and the agreement details page.
In this step, open the required agreement:
Sign in to your account and go to the Agreements page, which is located under Marketplace in the main menu.
Select the agreement and then click Buy more in the upper right.
After clicking Buy more, the Select Items page of the purchase wizard opens. This page displays all one-time software items that you can order under this agreement.
In this step, select the items you need and add them to your order.
Locate the item (for example, Windows Server 2025). If needed, use the following filters:
Click the Filter option.
Click Add another condition and then use the dropdown to make the following selections:
Select Product Item Name.
Set the filter to Contains.
Type the name of the required item (in this case, Windows Server 2025).
Close the filter box.
Select the individual items from the list and click Add items. Note that you must select at least one item.
Verify the item quantity and make adjustments as necessary in the New qty field. Click Next.
Complete the remaining ordering steps as follows:
In the Details step, add any additional IDs or notes for your order and click Next. Note that it's optional to provide these details.
In the Review order step, verify the information and click Place order to finalize placing your order.
Click View details to go to the order details page or Close the page.
Your change order is submitted for processing. You can check the order status on the Orders page or in the Orders tab on the agreement details page.
Once the order is placed, the agreement status changes from Active to Updating. You will not be able to place any additional orders under this agreement until your current order has been processed and the agreement status is changed back to Active.
Buy Perpetual Software Licenses
Order a perpetual software subscription by creating a new purchase order.
Order Additional Perpetual Software Licenses
Order more perpetual software items by adding them to your existing agreement.
